UR Medicine Finger Lakes Health is seeking a Call Center Operator. This position is located 100% on site in Geneva NY and is full time on either the day or the evenin shift. Candidates must be comfortable with a day/evening rotation.     POSITION SUMMARY: Under the supervision of the Director of Security, operates a Meridian I Telephone System console, performs duties for a 24-hour answering service, paging system, and emergency response center.  Carries out general clerical duties.  Provides exceptional customer service in a courteous and professional manner.  Greets customers consistent with Healing Environment standards. QUALIFICATIONS: EDUCATION: Minimum:  High School Education Preferred: Business or Office assistant degree
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WORK EXPERIENCE: Preferred: Experience as a switchboard operator 
SKILLS: Minimum: Requires a sensitive and reassuring approach to patients.  Demonstrated ability to deal with the public in a professional and courteous manner, handle confidential information with discretion.  Ability to perform multiple functions during stressful/busy periods in a calm and professional manner.  Demonstrated ability to enhance the spirit of teamwork through effective role modeling.  Excellent interpersonal skills Preferred:  Experience dealing with patients and/or emergency situations Salary Range: $17.65/hr-$19.50/hr