PALS Business Specialist The Partner Account Level Support (PALS) Business Specialist is responsible for analysis of account documentation presented to include procedural, Anti Money Laundering (AML) and legal requirements for multi-level, complex relationships and fulfillment of deposit account opening, account changes and account servicing for the lines of business that support our high value, high revenue generating customers. The Business Unit Support banker must be able to provide detailed review and quality documentation and account opening for all 50 states as well as international requests. High volume fulfillment touching an average of 6000 accounts monthly for relationships often exceeding $40 million in deposits and loans. Position Competencies Successful incumbents have attention to detail, can meet deadlines, priority setting, problem solving and communication skills. Position Responsibilities: * Perform analysis of new account requests to include complex entity formations such as acquisitions/mergers/escrows/trusts/property management and other specialty accounts to ensure requirements are met for procedural, legal and AML requirements for deposit accounts opened for entities established. * Capable of reviewing and comprehending complex documentation and escalating to appropriate resources as needed. * Meet or exceed key performance metrics while handling a high volume of requests. * Perform analysis of maintenance requests such as signer changes, title changes, mergers, acquisitions, escrows, trusts, property management and other specialty accounts to ensure requirements are met for procedural, legal and AML requirements. * Gather relevant information from both internal and external sources such as procedures, public sources databases, Internet search engines, etc. and communicate any outstanding regulatory/compliance/AML issues to management. * Prepare quality documentation and apply requested changes to accounts related to request using internal systems, TRiO, HOGAN, ECIS and must have experience with Word and Excel within established service level agreements. These requests range in size from 5 to 75+ accounts at a time. * Analyze multiple servicing requests including but not limited to debit cards, issuing cashier checks, telephone transfers, closing accounts, stops/pledges/holds and research of transactions to include possible fraud/loss cases. * Perform due diligence relative to procedure/ regulatory and legal requirements. * Prepare required documentation to process requests. * Engage appropriate resources for processing the services as required to include banking centers/DASH/ECIS/Web Banking, etc. * Scan account documentation and regulatory required CIP/BO documents to deposit account legal repository (RIS) within established timelines and validate complete to ensure available for all areas of the bank. * Perform other duties as assigned. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled