The Hotel Cleveland is looking for an eager hotel Business Travel Sales Manager who is ready to elevate this luxurious property. The Business Travel Sales Manager will be responsible for soliciting and booking business for budgeted business travel revenue goals for national and local accounts, extended stay, and project business segments.

The Hotel Cleveland is part of the Marriott Autograph Collection, with 491 recently renovated rooms and 60,000 sq. ft. of meeting space.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!  

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need.  We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.  

We are committed to providing you with: 

Highly competitive wages  An exceptional benefit plan for eligible associates & your family members  401K matching program for eligible associates  Flexible scheduling to allow you to focus on what is important to you  Discounts with our Crescent managed properties in North America for you & your family members 

 

ESSENTIAL JOB FUNCTIONS:

Concentration in Business Travel Sales, to include Local and National Account development, Management of Consortia programs, ongoing market analysis and proactive sales efforts are a must.  Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.  Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments participation in servicing accounts.  Provide daily, weekly, and monthly progress updates. Develop and conduct persuasive verbal sales presentations to prospective clients. Travel to conduct outside calls, promote the hotel, and review competition. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Represent hotels at trade shows. Set up exhibits involving bending, stooping, lifting, and reaching overhead. Communicate both verbally and in writing to provide clear direction to staff regarding maintenance of accounts. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned.

REQUIRED SKILLS/ABILITIES:

A minimum of three (3) years of previous hotel Business travel Sales Manager experience is required. Previous Marriott and CI/TY experience is highly preferred. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs, and resolve complaints.   Ability to travel and work evenings, weekends, and holidays as needed.