Portland, Oregon, USA
21 days ago
Business Travel Sales Manager
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. In addition to competitive salary and bonus packages we also offer a comprehensive benefits program. • Medical, dental and vision insurance • Supplemental Medical insurance • Basic Life and accidental dismemberment • Life insurance buy ups • Employee assistance programs • Competitive matching 401 k • Pet insurance • Hotel discounts program • Paid time off Overview Come be a part of something bigger!   Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your needs Mosaic Learning Center (You can grow both personally and professionally through on-line webinars and self-study courses)  401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn’t love to get away?) Paid Time Off Employee Assistance Program (We are here to support you and your loved ones) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more! Qualifications PRIMARY PURPOSE OF THE POSITION: The Business Travel Sales Manager is responsible for meeting and exceeding sales goals. This position will focus on sales plans and strategy for business travel, client development, managing key relationships, identifying new corporate target accounts & markets with the goal of meeting and exceeding revenue goals. The Business Travel Sales Manager will be responsible for identifying key market trends along with industry best practices in the corporate market. ESSENTIAL FUNCTIONS: Collaborate with group sales team, general manager, and director of sales to determine revenue goals, annual sales calls, and to develop and implement a strategic sales plan. Establish individual sales plans and goals for assigned market segments. Solicit and secure corporate accounts in assigned market segments to drive room revenue to the hotel. Prepare and review reports for director of sales to analyze business trends. Make outside sales calls and telephone solicitation sales calls to corporations and organizations needing guestroom accommodations on an annual basis. Develop existing customer base and acquire new accounts to expand account base. Assists with the development, implementation, and management of local corporate market promotions in conjunction with overall sales and marketing plan. Develop expertise in assigned markets. Work with sales team to develop and maintain knowledge of market trends, competition, and customers. Participate in sales presentations, property tours, customer, and business review meetings with team. As directed, participate in trade shows, conventions, and promotional events within the area as well as with our sister properties, industry, and customer organizations. Understand the competitive landscape and how to maintain our leadership position given market and economic changes. Adjust sales plan and strategies accordingly. Conduct regular client visits and participate in industry events & sales blitzes with other sales managers. Develop and maintain best practices, policies, and service initiatives to achieve optimal sales service and client retention. Develop proposals and contracts to meet client needs and to meet financial goals. Conduct site inspections for clients as necessary to secure business. Attend staff meetings, sales meeting, sales training, pre-con, and post-con meetings. Maintain daily communication and/or weekly reporting with management regarding potential new business, lost business, sales activities, customer, and operational issues. Maintain accurate and timely account activities and relevant contact information in Delphi as per established standards. Perform other duties as assigned. QUALIFICATIONS/REQUIREMENTS: Ability to manage sensitive, confidential information discreetly and professionally. Knowledge of revenue management and best practices. Excellent verbal and written communication skills. Strong computer skills; proficiency with Microsoft Office (Outlook, Word, PowerPoint, Excel) and Internet. Strong detail orientation: ability to set priorities, multi-task and meet deadlines. Ability to effectively deal with internal and external customers, some of whom will require elevated level of patience, tact, and diplomacy. Ability to take direction from multiple sources. Adept in property management systems, database, and revenue management systems. Thorough knowledge of the hotels layout, rate structure, meeting space, group capacities and capabilities. Position requires some travel, both locally and out of state. Must have own reliable transportation and possess a valid state driver’s license. EXPERIENCE and EDUCATION: Four-year degree and previous hotel experience preferred. Previous experience in a 4-to-5-star hotel along with the quality and services expectations associated with the luxury market. Requires a minimum of two years hotel sales experience, corporate market preferred with strengths in the local Portland corporate market. Requires knowledge of advanced sales techniques & yield management. Delphi or other sales & catering software program experience preferred.
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