At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank Global Fund Services (GFS) offers fund administration, compliance, legal administration, fund accounting, fulfillment, distribution and marketing, custody, securities lending, transfer agent and shareholder services and alternative investment product services. We provide the products and services necessary for fund sponsors to focus on investing while we protect their business interests and minimize risks.

As Transfer Agent, we act as liaison and provide service to over 200 mutual fund companies and their shareholders. We have numerous opportunities for individuals, with excellent multitasking abilities to provide a superior level of service within the mutual fund industry to our growing group of high profile clients and their shareholders. Efficient and detail oriented individuals will be able to showcase their talents and develop long lasting relationships through excellent verbal, and written communications.

Involved in all aspects of Transfer Agent Product and Development. Analyze business needs, including scheduling meetings, troubleshooting, problem solving, conferring with business line leaders, documenting, and updating written procedures.

The Analyst will work directly with both internal and external clients as well as third-party customers to obtain requirements necessary for support of the Transfer Agents Products and Services.  The Analyst will act as a liaison and will be the primary contact responsible for gathering requirements, coordinating the project plan meetings, engaging the appropriate parties, confirming the results and lead training for other co-workers and peers. The Analyst will lead the primary functions associated with File Transmissions, Sysload, Refresher Files, Mainframe Applications and as well as any System and Application Maintenances.  Additionally, the Analyst will work closely with internal business lines to ensure that the products and applications they oversee comply to the needs of our clients, customers, and TA business lines.

Participate in a culture of continuous improvement, risk-based thinking, and employee engagement driven by our ISO 9001 certification.

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Five or more years of direct experience (with project lead responsibilities), or eight or more years of related experiencePreferred Skills/ExperienceUndergraduate degree or business-related fieldKnowledge of the assigned business function and technical skills in addition to excellent organizational and analytical skills.Advanced knowledge of mutual fund industryHighly motivated with ability to think outside of normal protocolKeen attention to detail coupled with organizational and customer support skillsFlexible and adaptive to changeStrong analytical and troubleshooting skills with ability to problem solve  Proficient in managing projects and performing system analysisAbility to support multiple tasks in a dynamic working environment with minimal supervisionA minimum of 10 years’ experience in Mutual Funds OperationsAdvanced knowledge of all GFS functions as well as a detailed understanding of TA OperationsHigh degree of critical thinking skills and analytical abilitiesAbility to grasp details and relate them to larger conceptsAbility to work effectively with internal and external customers in a fast paced environmentExcellent PC, written, communication and time management skillsProficient with Macros and Visual Basic programming

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00 - $98,120.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.