Description

Summary:

As a  Business Systems Analyst Lead you will be responsible for defining, analyzing, and documenting business requirements for the Enterprise Entitlement Engine (EEE), a critical system managing customer access to banking features and services. Act as a liaison between business stakeholders and technical teams, ensuring alignment and successful solution delivery.

Duties and Responsibilities:

Lead the gathering and analysis of business requirements from diverse stakeholders (product owners, business users, technical teams) using various techniques (interviews, workshops, surveys, document analysis).

Document and model current and future state business processes related to feature and entitlement management; identify opportunities for process improvement and automation.

Translate business requirements into detailed functional and non-functional specifications (use cases, user stories, data models). Create comprehensive documentation articulating system functionality and user experience.

Collaborate with QA teams to define testing strategies and participate in testing to ensure solutions meet business requirements.

Effectively communicate with stakeholders at all levels, managing expectations and resolving conflicts. Strong understanding of software development lifecycle (SDLC) methodologies (Agile and Waterfall, with demonstrable experience in at least one).

Analyze data from various sources to identify trends, patterns, and potential issues related to feature and entitlement usage.

Collaborate with development, testing, and other IT teams (e.g., BOL, Mobile, ESS, ROL) to ensure seamless EEE integration.

Experience working with APIs and web services.

Basic Qualifications:

Bachelor's degree6+ years of experience in business systems analysis3+ experience in eliciting, analyzing, and documenting complex business requirements 3+ Years experience in creating various documentation artifacts (use cases, user stories, data models, process flows – provide examples of work product).

Preferred Qualifications:

Experience testing applications built with LLM and Vertex AI.Knowledge of financial services industry standards and regulations.Experience with API and web services testing using tools like Postman or SoapUI

 

 

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Hybrid

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

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