Position Summary:

The Business Systems Administrator is responsible for the management, system planning, implementation, enhancements, and ongoing support of the Infor Enterprise Resource Planning (ERP) system (Finance and Supply Chain Management (FSM)) and associated business applications throughout the health system.  Serves as liaison between the Information Services Department and assigned departments in the Healthcare System.

 

Primary Position Responsibilities:

Configuration, implementation, and maintenance of the Infor Finance and Supply Chain ERP and assigned business information systems including, but not limited to, software and server updates, patches, and enhancements in coordination with IT staff and the vendor(s) as necessary

Provides level 2 support of Infor ERP and assigned business information systems to ensure business and operational needs throughout the organization

Participates as a project leader in project planning and development, focusing on initiatives supporting departments throughout the health system. 

Develops outcomes-oriented work plans and manages project activities and deliverables and provides technical assistance and consultation to departments regarding project activities.

Develops online help documentation, user manuals, and guides, and system documentation for the Information Services Department and business units

Shares off-hour on-call responsibility to maintain Infor ERP and assigned business information systems

Other duties as assigned

 

Minimum Education Requirements

Required: Bachelor's Degree in Business Administration, Computer Science or Business related field or equivalent experience

Preferred: 

 

Minimum Years of Experience

Required:  2-4 years of experience in healthcare information system and technology or related business practice

Preferred:  5-7 years in healthcare information systems and technology with a minimum of 3 years within a hospital setting.  Experience with Infor ERP Finance and Supply Chain modules 

 

License, Registry or Certification

Required:  None

Preferred: Certified Professional in Healthcare Information and Management Systems (CPHIMS), Project Management Professional (PMP), Certified Business Analysis Professional (CBAP), Certified in Infor Finance and/or Supply Chain modules

 

Knowledge, Skills and/or Abilities

Required:  

General knowledge of business healthcare information system applications, servers, personal computers, and networks.  

Experience with Infor Enterprise Resource Planning System.  

Experience with ERP systems within a healthcare environment

Ability to collaborate, facilitate teams, and foster consensus on process issues; desire to work with people; exceptional verbal and written communication skills; interpersonal relationship skills.

Preferred: 

Experience with UKG Pro or other Human Resource Management Software

Experience with system implementations, migrations, and application support

Excellent problem-solving skills and the ability to effectively prioritize and execute tasks in a high-pressure environment.

General knowledge of project management and change management principles.

Experience in policy/procedure development and staff training; ability to learn, understand, and apply new technologies.

Experience at working both independently and in a team-oriented, collaborative environment.