Job Description

Hello Future Business Solutions Lead

RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.

United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.

Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2023, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

Role Purpose:

To leverage subject matter expertise in guiding complex business solutioning across product, solutions, client groups and enablement functions that impact the operationalising for delivery.

To collaborate with and coordinate cross-functional teams in driving operational excellence and innovation.

Are you someone who can:

Lead the strategic analysis and redesign of key business processes to drive operational efficiency and effectiveness.Oversee the implementation of complex system enhancements and large-scale process improvements.Develop and refine comprehensive standard operating procedures (SOPs) and process flows to support strategic objectives.Provide expert-level troubleshooting and resolution of high-impact operational issues, coordinating with other departments as necessary.Lead cross-functional teams in the execution of strategic process improvement initiatives across multiple business units.Conduct advanced data analysis to inform decision-making and identify opportunities for transformative change.Monitor and evaluate the effectiveness of implemented changes, making recommendations for further optimisation.Present process improvement strategies and outcomes to executive leadership, securing buy-in for key initiatives.Ensure the continuous improvement and alignment of operational systems with business goals.Lead the development and delivery of advanced training programs to build organisational capabilities in process management.Act as a key liaison with stakeholders to align process improvement initiatives with broader business strategies.Ensure that all process improvements adhere to industry regulations and corporate governance standards.Oversee the development of comprehensive user guides, training materials, and communication plans for large-scale system changes.Manage large and complex process improvement projects, ensuring timely delivery and alignment with strategic objectives.Mentor and coach junior team members and peers, fostering a culture of continuous learning and development.Lead cross-functional collaboration to achieve strategic objectives.Drive a culture of innovation and continuous improvement within the organisation.Identify and mitigate risks associated with large-scale process changes.Set and uphold high standards of performance and operational excellence across the team.

You will be an ideal candidate if you:

Have a Bachelor of Business Administration with HonoursHave 6 years' experience in a Business Solutions environment

You will have access to:

Opportunities to network and collaborateChallenging WorkOpportunities to innovate

Are you interested to take the step? We look forward to engaging with you further. Apply now!

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Job Details

Application Closing Date

28/09/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.