Mercer is seeking candidates for the following position based in Melbourne or Sydney: 

Business Resilience Manager  

What can you expect? 

The primary responsibility of this position is to lead the development, implementation and ongoing management of Mercer Super’s Business Resilience Management capability across the Mercer Super lines of business. 

What is in it for you? 

At Mercer, we recognize that our most important asset is our people. We offer benefits and programs that support career development such as professional development support, exam and study assistance and global rotation opportunities which will support and nurture you with every opportunity to reach your full potential.  

We also recognise the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working and much more! 

Flexible work arrangements  

Discounted insurances  

Incentive Compensation Plan  

Leading training and development program 

Professional environment where your career path really matters and is supported in our global organisation 

Great team environment with energetic and supportive colleagues 

We will count on you to: 

Lead the development and implementation of the Business Resilience Framework in partnership with business owners including incident, emergency and crisis management. 

Lead delivery of the business resilience management approach in collaboration with stakeholders aligned to legislative and regulatory requirements and best practices. 

Facilitating the Operating Unit through activity including Business Impact Analysis exercises and Business Resilience Plan development / updates 

Develop policies, procedures and other relevant documentation  

Develop strategic relationships with key internal and external stakeholders. 

Manage and monitor ongoing adherence with the Business Resilience Management policy and framework. 

Develop and facilitate the schedule of Business Recovery Plan test requirements and exercises, guided by the global MMC Business Resilience Management program and framework. 

Plan and promote visibility to annual schedule of annual calendar of Business Resilience Management activity. 

Work with stakeholders to further integrate crisis response, business continuity and disaster recovery planning across business lines. 

Lead incident response activities to drive resolution and minimize disruption as a key member of the Incident Response Team (IRT). 

Develop and assist in the reporting on Business Resilience Management activities to Boards, management, regulators, partners and clients. 

Develop and provide periodic ad/hoc training on Business Resilience Management. 

What you need to have:  

A minimum of 10 years’ experience in professional services organization or professional customer services. 

Demonstrated experience in driving and implementing Business Resilience management programs in an Australian Superannuation and/or Banking context. 

Relevant risk management and technology qualifications an advantage. 

Excellent verbal and written communication  

Excellent time management skills 

Strong business acumen and financial skills 

People management skills 

Demonstrated stakeholder management capabilities 

Ability to work effectively across the organisation 

Self-motivation with initiative, energy and drive to succeed 

Flexible approach, thriving on change and innovation, balanced by attention to detail, risk management and structured thinking 

About us: 

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.mercer.com/. Follow Mercer on Twitter @Mercer. 

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. 

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement. 

Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.