Reporting and Operations Delivery Partner

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians.  If you want to be part of this exciting work, you belong at Astellas!

 

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com.

 

This position is based in Northbrook, Illinois. Hybrid work from certain states may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines. Candidates interested in hybrid work are encouraged to apply.

 

Purpose:

The Reporting & Operations Delivery Partner plays a critical role in terms of bridging the business needs within the technical environment across the reporting lifecycle and will be responsible for leading offshore developer teams and demand planning processes. Prioritization of resources while ensuring standardizing business performance reporting solutions that provide a clear and globally aligned understanding of our markets, our customers, and our competition.  The deliverables from this role will offer “One Source of Truth” across data and metrics to enable data-driven decision making across global commercial brand teams.

This position will work collaboratively with several external and Internal partners and will focus on 3rd party vendor relationships. The role needs to collaborate with global, regional, and local business stakeholders, marketing, and information systems (DX) teams and balance the needs of all relevant stakeholders and deliver standardized, automated reporting, analytics, and standard reporting to the business.

This is an individual contributor role.

 

Essential Job Responsibilities:

Lead the development lifecycle process across Astellas vendors and internal stakeholders; ensure flexible best-in-industry service to the global, regional & local commercial organizations through the development and delivery of timely, qualitative, and quantitative reporting solutions including dashboards, data, KPIs, and analysis, connecting data from various sources together to create meaningful analytics for business users. Review reporting solutions with vendors and make sure the reports are being developed match Astellas standards. Develop and enforce report development standards, UI style guide that need to be followed across various GCI reporting vendor teams. Take accountability for resource prioritization, escalating to the Reporting lead any data governance infringements or complex issues. Lead the development of the visualization of analytics, co-creating with internal stakeholders and vendors, ensuring it is appropriately scoped before generating solutions. Identify and act upon data gaps, asking the right questions of key stakeholders and co-creating methodologies to form solutions to close down gaps and improve data capture and reporting processes. Partner with the Commercial Capabilities Learning and Development Leads to design relevant continuous learning content (via train-the-trainer) for BA data/analytics across the commercial organization to increase capability in data driven decision making. Manage complex network of stakeholders across the commercial organization, balancing the needs of Brand teams, General Managers, Global Leaders and Executive/C-Suite. Effectively translate and visualize complex data sources in a way that is relevant and simple to understand for all levels of the business. Identify and deliver innovative and established options to develop and roll-out self-service functionality, working collaboratively with local stakeholders to map business requirements. Partner with the appropriate local teams to roll out new self-service platforms, tools and functionality. Responsible for the consistent and harmonized management of data and business analytics and reporting in line with the business strategy. Take leadership and work collaboratively with designated vendors to ensure expected outcomes and data/analytics standards are maintained in line with business needs, ensuring compliance with Astellas standards through audit and controls. Embody the Ethics and Compliance culture and Integrity in Action by proactively addressing non-compliance.

 

Quantitative Dimensions:

Accuracy, timeliness, effectiveness, and ease of use of performance reporting and dashboards based on feedback from key partners and cross-functional colleagues. Ability to deliver key milestones related to assigned major projects.

 

Organizational Context:

Director, Business Analytics & Reporting. Reporting lead. This position requires extensive collaboration across the global Commercial Insights but will have a focus on technical leadership with vendors and stakeholders. The role requires engagement with a network of stakeholders across the commercial organization, including global/regional brand teams, and general managers when required.