Orlando, FL, USA
1 day ago
Business Relationship Manager
Kforce has a client that is seeking an IT Business Relationship Manager in Orlando, FL. Summary: An IT Business Relationship Manager (BRM) acts as a bridge between the IT department and various business units, ensuring IT initiatives align with overall business objectives by understanding business needs, translating them into technology requirements, and managing relationships to deliver valuable IT solutions that meet those needs; key responsibilities include gathering business requirements, prioritizing projects, communicating IT strategies, and monitoring service delivery to maximize ROI on technology investments. Key Responsibilities: * Relationship Building: Establish and maintain strong working relationships with business stakeholders across different departments to understand their needs and concerns regarding IT services * Business Needs Analysis: Analyze business processes and identify opportunities for technology improvement, gathering detailed requirements to translate into functional specifications for IT projects * Project Prioritization: Collaborate with business leaders to prioritize IT projects based on business value and alignment with strategic goals * IT Strategy Alignment: Develop and communicate IT strategies that support the overall business strategy, ensuring technology investments are aligned with business objectives * Requirement Gathering: Facilitate workshops to gather user requirements and translate them into clear, concise specifications for development teams * Service Level Agreements (SLAs): Define and manage SLAs for IT services, ensuring service quality and timely issue resolution * Change Management: Communicate upcoming IT changes to stakeholders and manage the transition process to minimize disruption * Performance Monitoring: Track key performance indicators (KPIs) related to IT service delivery and identify areas for improvement
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