Business Process & Training Specialist
Fun Town RV
Founded in 2010, Fun Town RV (FTRV) has grown into Texas’s largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!
Overview:
Fun Town RV is seeking a Business Process & Training Specialist to join our growing Corporate Team in Fort Worth, TX. In this role, you’ll help shape the way our dealership group operates—from behind the scenes to the showroom floor. You’ll support process documentation, training development, and enterprise-wide initiatives that drive operational excellence.
This is an ideal opportunity for someone who loves getting things organized, thrives in a fast-paced environment, and enjoys collaborating across teams to improve how things work.
Key Responsibilities:Process Documentation & SOP Management
+ Create, format, and manage standard operating procedures (SOPs), process guides, and internal forms
+ Maintain consistency and version control across documentation
+ Collaborate with departments to ensure resources remain accurate and updated
Training Support & Content Development
+ Draft and organize training materials, job aids, and onboarding resources
+ Support training rollouts and updates on company platforms
+ Help maintain the company’s internal intranet (Town Hall) and training tools
Project Coordination
+ Track project timelines, deliverables, and milestones
+ Organize project files and communications
+ Support cross-functional initiatives with administrative and scheduling tasks
Research & Continuous Improvement
+ Research industry best practices, tools, and vendors to support improvements
+ Assist with process mapping and current vs. future state documentation
+ Gather and organize feedback to drive enhancements
Team & Communication Support
+ Draft internal communications and updates
+ Assist team members in locating documentation and training materials
+ Collaborate across departments to streamline operations
Requirements
+ Associate’s degree or higher in Business, Communications, or related field preferred
+ 2+ years of experience in administrative, documentation, training support, or process improvement roles
+ Strong technical writing, formatting, and document organization skills
+ Proficiency in Microsoft Office Suite and Google Workspace
+ Familiarity with dealership operations, retail, or service industries is a plus
+ Understanding of Lean Six Sigma or process improvement concepts is a bonus
+ Strong organizational, multitasking, and communication skills
+ Comfortable working in a fast-paced environment and meeting deadlines
Physical Requirements:
+ Prolonged periods sitting at a desk and working on a computer
+ Must be able to lift up to 10 lbs as needed
Benefits
+ Competitive salary based on experience.
+ Health, dental, and vision insurance.
+ Christmas Savings Plan
+ 401(k) with company match.
+ Paid time off and holidays.
Join Our Growing Team!
At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you’re ready to be part of a company that values hard work and dedication, apply today!
Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment.
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