Description and Requirements The process analyst is responsible for preparing process documentation used in enhanced process design, developing business requirements and functional system design, developing system test plans and performing system testing. The incumbent is a self-starter who contributes individually as well as alongside an SMC or client team. He/she produces high quality work with a strong impact on high client satisfaction.

Duties/Responsibilities:

Work closely with all levels of end users to quickly document business processes and workflowsGather, analyze and document user requirementsAssist in reporting and presenting requirements and possible approaches to clientTranslate business and user requirements into functional specificationsDevelop business process flows and detailed design documentationWork with development team to ensure product is built to specificationsDevelop test cases and perform user testingDocument and manage issuesProvide ongoing status reports to Project ManagerAdditional duties as assigned

Minimum Qualifications:

Associates degree from an accredited institution or equivalent work experienceDemonstrated ability to remain organized, self-motivated and able to meet project deadlines with minimal supervisionEmpathetic listener, effective in interpersonal communicationsRigorous attention to detail, demonstrated ability to write clear, concise communications and documentation demonstrating proper grammar, correct spelling and punctuation 

Preferred Qualifications:

Bachelor’s degree from an accredited institutionProficient in Microsoft Office suite; working knowledge of Visio or other diagramming/design softwareAble to work independently and as part of a teamAbility to work in a matrix-management environmentExcellent time management, organizational, and prioritization skillsAbility to balance multiple priorities Working knowledge of SQLHealthcare experience

Hiring Range*:

Greater New York City Area (NY, NJ, CT residents): $64,800 - $88,145

All Other Locations (within approved locations): $56,300 - $83,725

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.