About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Position Summary & Key Areas of Responsibility:

Review details of an account compared to the master agreement, orders completed, billing and services.Being able to identify the gaps and oversights in the process and offer solutionsEntitlement Accuracy – assuring all items for a customer are coded properly enhancing customer satisfaction with the overall processRevenue Assurance – are we billing appropriately, do we need to make adjustments to back and future billings by itemsCost efficiency – identifying key areas of improvement within the sales/implementation/renewals process to reduce errors, thus reducing costs necessary to support the customerReview details of an account products, services, maintenance to analyze the various data outputs working through the root causes of entitlement defectsFamiliar with internal systems not limited to SAP, ERP, CMS, NCDM, MACC, Quotebuilder, Invoice EngineCapable of writing an Executive Summary with limited assistance, showcasing the cost or profit associated with the summaryAble to coordinate conversations with other departments when necessary, guiding the conversation to a resolution that is viable for all partiesHas high-level organization and capable of working multiple cases within our end-to -end processSeeks instruction for continuous improvement to advance developmental growth

Basic Qualifications

Demonstrated proficiencies in Microsoft Office Suite softwareStrong proficiency or expertise in business database systemsPossess a high degree of skill in relationship management, and leadership to get issues resolved for the customer

Preferred Qualifications

Bachelors Degree1+ years of experienceProven experience with Services contractsAbility to drive efficiencies in margin improvement within assigned accounts preferred

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”