JOB SCOPE:
The Business Operations Manager is responsible for optimizing service order management processes by identifying inefficiencies and implementing strategic improvements.

JOB SUMMARY:
This role will drive operational improvements, leverage data analytics, and support strategic initiatives to enhance customer experiences. Collaborating with cross-functional teams, this position focuses on identifying inefficiencies, implementing solutions, and aligning processes with company goals. Key responsibilities include leading process improvement projects and analyzing performance metrics. This role offers the chance to impact operations and deliver exceptional service in the home services industry.

REPORTS TO:
Dir, Strategy & Operations