London, GB
1 day ago
Business Operations Manager, Amazon Freight EU
Amazon Freight has externalised Amazon's world-class logistics and transportation expertise to support businesses across Europe and North America with their freight needs. We provide a sustainable, simple and transparent solution for brand owners, distributors, wholesalers, retailers, and Amazon partners to move freight.

We are seeking a proactive and results-driven Business Operations Manage to partner with the EU Sales organization in enhancing processes, developing sales programs, driving tool adoption, and implementing governance frameworks to boost overall team productivity. This role partners with a diverse group, including a 100+ person Sales team, as well as Product, Marketing, Strategy, Legal, and Finance, to design, implement, and manage systems and strategies that drive efficiency and align with organizational objectives.

Operating in a fast-paced environment of rapid growth and increasing complexity, this position requires strengths across Earn Trust, Invent and Simplify, Deliver Results, Bias for Action, Learn and Be Curious and Ownership.


Key job responsibilities
• Build efficient, scalable, and transparent processes: Create and optimize processes to enhance sales team efficiency and scalability end-to-end
• Scope, test and refine strategic projects : Manage complex, multi-faceted projects to improve operational efficiency and effectiveness. Scale successful solutions across sales teams and geographies
• Govern and collaborate with cross-functional teams (Finance, Legal, Product, Strategy, Marketing, Commercial, Operations) to optimize mechanisms that underpin organizational growth
• Work on continuous improvements to translate business requirement into proof of concept, project resource, and timeline estimate
• Ensure adoption of key trainings and on-boarding standardization across tools and trainings
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