At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department OverviewGlobal Services Business Operations is responsible for providing strategic and analytical guidance to support the EVP, Services, with business analysis, data modeling and recommendations on key decisions. The group works cross-functionally with field teams, offer management, and other internal teams on high-profile projects.
Job Description
The Services organization is responsible for delivering services to support Motorola Solutions technology including network monitoring, security monitoring, technical support and field services. The Services business is one of the most strategically important growth areas of Motorola Solutions; this team supports executive leadership.
We are looking for a candidate who can jump into a business problem or challenge (consultant like), figure out what information is needed, work cross-functionally to analyze the problem and develop & present a recommendation - the benefits of consulting, except with work-life balance and without having to get on the road every week. This role requires strong collaboration across the company. Candidates need to be well-rounded, flexible and driven.
The Business Operations Consultant will focus on improving business performance through projects including analysis of operational data and financials, and business case creation and analysis. The position will work hand in hand with functions including corporate strategy, offer management, centralized operations and regional teams, and frequently present recommendations to executive level management. Specific responsibilities could include:
Translating high-level business problems into more specific questions that can be answered with data-driven analysis and recommendations; data frequently needs detailed validation with stakeholders to ensure directional accuracy
Development of forecasting models based on key business drivers to improve regional sales forecasting and operational execution
Business case creation and analysis on new services opportunities including market sizing, investment requirements, pricing and financial returns
Assist in preparation & analysis required for internal / external management meetings including customer, partner, staff and executive briefings
Required Qualifications:
BBA Degree or MBA from top tier university requiredPreferred Qualifications:
Experience with revenue/cost analysis, market sizing & analysis, operational strategy formulation, business case development, or financial modeling
1-3 consulting experience required, preferably generalist, strategy & operations or performance improvement consulting
Excellent interpersonal, verbal and written communication skills
Experience working in highly analytical setting requiring quantitative analytics
Experience creating executive management presentations
Advanced Excel modeling skills
Advanced Presentation (PowerPoint/Google slides) skills
Ability to think broadly and critically about a quantitative analytical problem by applying business, industry and company acumen to prove or disprove a hypothesis
Energetic and self-motivated - must be well organized and able to make proactive recommendations
Enjoy digging into data that is not clean & requires validation, making directional recommendations with incomplete information
Enjoy fast-pace, collaborative, positive, people-oriented; effective multi-tasking capability
#LI-DB1
Basic Requirements
Minimum of a Bachelor’s degree and 2+ years of experience
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus PlansMedical, Dental, Vision benefits401K with Company Match10 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.