Business Intelligence Reporting Manager (req5984) Job Number: req5984 Job Title: Business Intelligence Reporting Manager Number of Openings: 1 Job/Employment Type: FT Country: USA State/Province: New York City: Niagara Falls Job Category: Finance Career Level: Management Level of Education: Bachelors (Four Year Degree) Years of Experience: 1-3 years Position Description JOB SUMMARY: The Business Intelligence Reporting Manager is responsible for organizing, analyzing, and visualizing enterprise data to enable data-driven decision making for executives, marketing and casino operations. Using modern business intelligence tools and data visualization techniques within a Tableau environment, the Business Intelligence Reporting Manager will help see and understand the data behind the business. This position requires a balanced contribution of analytical skills, problem solving, report developing, business savvy and communication skills. The analyst will partner with IT, Operations, Marketing, and Finance to spot trends and opportunities to drive incremental profit through the delivery of actionable business intelligence. The incumbent will assist in data modeling and data quality tasks, create effective dashboards and tools for operators to monitor their business, and design, run and maintain a library of reports to support operational departments with game utilization and performance, patron activity and event analysis. Effectively communicate results of analysis and make recommendations there from. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES : + Develop, maintain and support Business Intelligence (BI) activities within a Tableau environment. + Create ad-hoc reports and SQL Reports using Microsoft Reporting Services. + Analyze data and provide solutions/recommendations in response to anticipated/unanticipated fluctuations in the company's business affairs (e.g., revenue, expenses, utilization, productivity, profitability). + Create stored procedures used by complex reporting solutions. + Perform analysis of data sources and processes to ensure data integrity, completeness and accuracy. Identify and facilitate implementation of improvement opportunities. + Work independently and collaboratively with end users to assist in defining strategic solutions that solve business issues and enhance corporate performance. + Facilitate requirements gathering from non-technical business personnel. + Document business requirements in the form of specifications (business and technical specifications). + Apply critical thinking skills by interacting directly with the requesting party to develop appropriate report parameters, consultatively suggesting appropriate content fields and design where appropriate, and implementing the report criteria and analysis of said report criteria to quickly and accurately produce the requested report/recommendations. + Work independently and provide appropriate recommendations for optimal analysis and development. + Responsible for meeting target dates for projects and assignments. + Provide regular updates regarding the development status with the project team and business stakeholders. + Regular and consistent attendance. + Perform other job-related duties as assigned. + Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. + Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. + Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. + Must complete all required SGC Training programs within nine (9) months from commencement of employment. + Attend all necessary meetings. + Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. Position Requirements Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived. Education/Experience: + Must be 18 years of age or older upon employment. + Bachelor's Degree in Business, Finance, Accounting, or related discipline, OR demonstrated knowledge, expertise, and practical experience and using Tableau and developing and interpreting data and reports. + Experience gathering business requirements from internal/external stakeholders. + Microsoft Certification MS SQL desired. + Gaming and hospitality industry experience preferred. + Experience with multi-dimensional database technologies. + Data analytics and business intelligence report generation experience, including dashboards. + Expert in MS Office (Word, Excel, Outlook, PowerPoint, Access). + Excellent oral and written communication skills are required. + Excellent verbal and written English skills. + Ability to explain technical terms in ways that business stakeholders or users will easily understand. + Motivated with the ability to master new tools, processes, and applications related to report programming. Language Skills and Reasoning Ability: + Ability to write routine correspondence and to speak effectively to the public, employees and customers. + Ability to define problems, collect data, establish facts and draw valid conclusions. + Must have the ability to deal effectively and interact well with the customers and employees. + Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. + Must be able to effectively understand and communicate to candidates and employees. + Must be able to stand, walk, and move through all areas of the casino. + Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Send to a Friend