As a Business Intelligence Engineer in PXT, you will be instrumental in building and delivering robust analytics solutions that drive strategic workforce decisions. You'll work closely with HR business partners, technology teams, and stakeholders to transform complex workforce data into actionable insights that shape Amazon's employee experience.

Key job responsibilities
- Design and implement scalable reporting solutions and dashboards for key HR metrics and workforce analytics
- Develop and maintain ETL pipelines for processing HR data from multiple sources
- Create predictive models for workforce planning, talent acquisition, and employee engagement
- Partner with stakeholders to understand business requirements and translate them into technical solutions
- Build automated monitoring systems to ensure data quality and accuracy
- Provide data-driven recommendations to support strategic HR initiatives
- Work across PXT orgs to determine synergy of analytics reporting capabilities and reduce redundancy and manual reporting efforts
- Scale reporting solutions and analytics to meet "placement" decisions (HRP, CSA) as part of the site strategy initiative
- Drive improvements to Clarity, Quicksight, Tableau reports to be real-time and provide actionable insights to our Field OPS and PXT partners
- Provide analysis and entitlement calculation models to the Global Programs team for new, ongoing and KTLO initiatives
- Author new reports that have new models/insights for OPs/PXT work as part of the HRP centralization effort


About the team
When you join the Customer Service People eXperience and Technology (CS PXT) team, you’ll be part of an engaging team of human resources professionals who collectively support the Worldwide Amazon Customer Service organization. Here, you’ll work with global leaders to optimize people strategy and the employee experience, leverage science and technology to grow internal capabilities and scale our business in a fair, responsible way, and engage employees to create fun, diverse, and inclusive teams. No matter your career path, you will make a positive difference in the daily lives of Amazonians and will help shape the future of our business.