Job Description

To provide support in the development and maintenance of sourcing data and loading it into the data warehouse; and under supervision and guidance to support in the development of strategy aligned, stakeholder responsive multi-dimensional insight tools (including but not limited to PowerBI, cubes, etc.) off the data warehouse in order to drive adoption and consumption of self service insights and reporting.Identify and escalate risk as normal part of work.Creates solutions to meet customer demands.Deliver internal and external customer service excellence through adherence to quality service standards.Ensure full understanding of customer needs to deliver a quality service.Propose ideas to improve customer service.Identify and utilise opportunities to assess and improve own performance.Execute on relevant business intelligence (BI) projects / BI initiatives aligned to strategic objectives with specific performance measures and control systems to track progress under supervision and guidance.Drive business profitability in the context of cost management through effective delivery of Business Intelligence solutions (time management and cost).Ensure ongoing efficiencies driven by a culture of sharing "build once and build for all" as well as leveraging tools built by other D&A teams via consumption or enhancements prior to new builds on D&A outcomes.Manage existing reports/dashboards through ongoing production of MIS outputs to ensure consistent information supply in the required format/frequency.Provide additional insight into information produced (under supervision and guidance) for clients to ensure a value added service to any information request to enhance business efficiencies.Extract data from various sources and convert it into meaningful information (under supervision and guidance) that is stored in a data warehouse that can enhance the effectiveness of business decisions.Develop business solution based on source to target mapping and business requirements specifications (BRS)Perform unit testing.Liaise with BI Manager on issues related to project.Investigate new ways to optimise processes.Flag opportunities to migrate to platform and supports the use of technology in process and system improvements.Draw on knowledge and experience to identify and develop solutions that lead to improved service delivery and quality.Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.Work with enhanced processes and procedures to maintain operational efficiencies.Deliver work in an accurate manner to ensure consistent results.Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.Adhere to quality standards, turnaround times and Company policies and procedures.Complete relevant administration, reporting and updating of information accurately and on time.Execute own work in accordance with the organisational values and code of ethics.Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.Identify and escalate risk as normal part of work.Deliver customer service through adherence to quality service standards.Creates solutions to meet customer demands.Deliver internal and external customer service excellence through adherence to quality service standards.Identify and utilise opportunities to assess and improve own performance.Contribute to teamwork and inclusivity within own team.Job Details

Application Closing Date

10/07/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.