What's the role?

The Technical Business Developer I is responsible for developing sales, driving specifications, and developing long term relationships with assigned Owners, Engineering Procurement Contractors (EPCs) accounts, Mid-Sized Contractors, and Projects.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

The selected candidate can reside anywhere in Canada as this role supports the entire country, but the preference is for someone near a major airport due to the domestic travel required in the role.

• Serve as primary technical contact for assigned EPCs, contractors, owners, and projects • Coordinate necessary Hilti resources, both domestic and global, required to support the key projects and EPC’s of assigned customers • Execute account development strategies to ensure an increasing share of wallet and attractive return on sales • Assist Capture Team in developing account and project penetration strategies and action plans by analyzing and prioritizing opportunities • Secure specifications for targeted EPC’s, projects, or customers; ensure Hilti’s innovation is the desired solution for key applications • Generate new ISB (Integrated Systems Business) standards with assigned accounts • Develop and maintain contacts at all levels to understand and secure fulfillment of customer requirements • Support sales team by using knowledge of owners and EPC’s to acquire technical and non-technical contacts; work with team to increase product sales for assigned projects/customers • Develop and maintain a comprehensive database of key contacts within SAP • Utilize SAP Mobile, CRM/CPM, and call reports to plan and manage customer development activities • Develop and maintain a high level of industry and application expertise to benefit targeted customer’s projects and stakeholders • Acquire information about projects and future work for customers; update capture plans, SAP and relevant documents • Support other business developers and field sales team to drive the sale of technical products with assigned accounts/projects • Additional duties as assigned

Hilti North America has been consecutively recognized in Selling Power’s Top 50 Companies to Sell For in the last 18 years, coming in at #6 in 2023.

What do we offer?

In addition to a competitive base salary and exciting bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement and student loan assistance, RRSP matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.

What you need is:

• Two (2) years of experience working with engineering firms, sales, field engineering, sales management, business development, or equivalent required • Demonstrated ability to work in a multicultural environment • Strong conceptual thinking skills and ability to utilize innovative approaches in problem-solving • Demonstrated entrepreneurial thinking skills • Excellent oral, written, and interpersonal communication skills • High degree of organizational awareness; ability to navigate organizational matrix to leverage resources • High level of motivation and customer focus; continuous improvement mentality required in a fast-paced results oriented environment, required • Ability to influence a broad range of stakeholders • Ability to lead and inspire others
• Participate in the international business travel, to the United States for your initial training. Please note that any travel visa requirements will be your responsibility to obtain and need to be in hand before applying 

Who should apply?

We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It’s why most of our account managers come from a non-construction background.
Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.
This job is #LI-Hybrid, meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location

Work is performed in jobsite conditions, which may include working at high elevations.

Up to 50% both domestic and international travel, depending on the location of projects and offices. This role will be supporting all of Canada and will require the selected candidate to travel to various provinces for sales opportunities and support coverage.

Working Conditions:
• Job requires walking on construction sites and uneven surfaces, as well as climbing scaffolding, ladders, and stairs during all seasons of the year
• Depending on geography employees may be exposed to adverse heat or cold
• Construction jobsites may also expose specialists to excessively loud noises; ear protection is strongly encouraged and may be required on some jobsites

Safety Equipment Required:
• Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti, Canadian Occupational Health and Safety Regulations (COHSR), and General Contractors

Physical Requirements:
• Must be able to walk on construction projects, climb scaffolding, and lift and carry up to 65 pounds of Hilti product