Overview The team is focused on the OMBP Risk Management & Issue Management Process Enablement. The role will provide analytical and administrative support within the business control environment. Will be responsible for assisting in the execution of the Operational Risk Program for the OMBP. Assist team in gathering and organizing data that will help track, report, and manage unclaimed property. Acts as an ambassador of the risk culture. The individual must take an active role in identifying and assisting with implementing process, systems, and reporting improvements to reduce administrative overhead and improve the effectiveness of risk management activities. Provide analytical and administrative support within the business control environment. Responsible for assisting in the execution of the Operational Risk Program for the OMBP. Assist team in gathering and organizing data that will help track, report, and manage unclaimed property. Acts as an ambassador of the risk culture. Incumbents typically have up to 2 years of risk management, unclaimed property, and/or OMBP experience. Responsibilities + Assist Business Control Manager in all phases of the issue lifecycle, governance, and reporting + Partner with multiple business process owners division leaders across the OMBP and NFCU + Assist in Identifying recommendations to maximize efficient identification, assessment, and remediation of risk + Complete the escheatment process for all unclaimed property + Take ownership of legal investigations and escalations + Business as usual support and back-up Qualifications + 3 years’ Risk Management, Unclaimed Property, or OMBP experience + Excellent analytical capabilities and strong attention to detail + Highly proficient in MS office products – particularly Excel and PowerPoint + Adept at balancing multiple and competing priorities; excellent organizational skills + Exceptional reading comprehension and written communication skills + Must be located in San Antonio, TX Desired Qualifications + Bachelor’s Degree + Overseas Military Banking Program experience + Prior business process management knowledge in OMBP processes (Operations and/or Retail) + Prior knowledge and experience in Process Risk and Controls (PRC) or Issue Management + Prior experience in escheatment/unclaimed property management Hours: Monday - Friday, 8:00AM - 5:00PM (Flexible) Location: 300 Convent Street, San Antonio TX 78205 This job posting is for the Overseas Military Banking Program (OMBP) operated by Navy Federal Credit Union. The position is located in San Antonio, Texas and will be supporting Navy Federal’s contract with the Department of Defense to operate OMBP Equal Opportunity About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. • Best Companies for Latinos to Work for 2024 • Computerworld® Best Places to Work in IT • Forbes® 2024 America's Best Large Employers • Forbes® 2023 The Best Employers for New Grads • Fortune Best Workplaces for Millennials™ 2023 • Fortune Best Workplaces for Women ™ 2023 • Fortune 100 Best Companies to Work For® 2024 • Military Times 2023 Best for Vets Employers • Newsweek Most Loved Workplaces • Ripplematch Campus Forward Award - Excellence in Early Career Hiring • Yello and WayUp Top 100 Internship Programs From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 21377