Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview As a WC Claim & Policy Business Architect, you will be responsible for designing and optimizing our workers' compensation claim and policy processes. Your primary focus will be on improving the efficiency, accuracy, and effectiveness of our WC claim and policy operations. You will work closely with cross-functional teams, stakeholders, and subject matter experts to analyze current processes, identify pain points, and design innovative solutions. Additionally, you will collaborate with IT teams to ensure seamless integration and implementation of process improvements. The ideal candidate will have a strong background in workers' compensation claims and policy administration, along with expertise in business process analysis and optimization. Strong analytical, problem-solving, and communication skills are essential for success in this role. This role offers rich opportunities to develop as a leader, problem solver, and strategic planner. There will be frequent opportunities to interact with and influence senior decision makers. You will also help scale the Business Architecture group by improving our methodologies and mentoring others on the team. How you'll make an impact Analyze and evaluate current workers' compensation claim and policy processes to identify pain points, inefficiencies, and areas for improvement. Design and optimize end-to-end claim and policy processes to enhance efficiency, accuracy, and customer satisfaction. Collaborate with cross-functional teams, stakeholders, and subject matter experts to gather requirements and align business objectives with process improvement initiatives. Drive and facilitate discussion with business leaders to identify future objectives. Define improvement initiatives and participate in strategic planning and project initiation activities. Develop analysis & process documents, requirements and roadmaps for various projects and programs across GB’s business units, applications, and products. Identify and implement best practices, industry standards, and regulatory requirements to ensure compliance and operational excellence. Work closely with IT teams to translate business requirements into technical specifications and ensure seamless integration and implementation of process improvements. Advocate and drive adoption of Business Architecture best practices to ensure standardization Provide guidance and support to project teams to ensure adherence to process improvement methodologies and best practices. Stay up to date with industry trends, emerging technologies, and regulatory changes in workers' compensation claims and policy administration. About You Bachelor's or Master's degree in Business Administration, Insurance, or a related field. 10+ years of related experience as a WC Claim & Policy Business Architect or similar role, with a focus on optimizing workers' compensation claim and policy processes. Strong knowledge and understanding of workers' compensation claims and policy administration, including industry regulations and best practices. Experience in business process analysis, optimization, and reengineering. Proficiency in translating business requirements into technical specifications and collaborating with IT teams for implementation. Excellent analytical, problem-solving, and communication skills. Ability to collaborate effectively with cross-functional teams, stakeholders, and subject matter experts. Strong attention to detail and a passion for operational excellence. Experience working in both Agile/Scrum & Waterfall development processes Must be self-directed and able to perform project duties with minimal direction and supervision Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.