Essential Functions/ Responsibilities The Business Architect is responsible for understanding all Paymentus products, including design and feature configuration, and recommends best solutions to clients Guide the client on what to implement and how best to use the solutions provided Develop an understanding of the customer's business setup and needs. Ability to document and propose a solution to best fit those needs Understand the operational teams that make up a client in order to approach requirements with all stakeholders in mind Be able to “Stay within the box” wherever possible Elicit/document requirements for configurable product features Document business needs and objectives and translate those into a solution using our products out of the box Effective communication and collaboration among internal and external stakeholders Quick learner able to translate needs of Client to products offered

 

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Education and Experience 3-5 years in the electronic billing and payment industry Polished communication skills (speaking and writing) Understanding of payments, including capturing and reconciliation Requirement gathering experience Experience in analyzing data, problem-solving and making recommendations Excels in a fast paced environment with lots of change and growth Active listening skills and problem solving skills Work Environment

This job operates in a professional office environment or remote home office. This role routinely uses standard office equipment such as laptop computers and smartphones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear and may spend extended periods on a computer or phone.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. and may vary based on the time zone of the clients supported.  Occasional evening and weekend work may be required as job duties demand.

Travel

Travel is generally not required for this position; however, it may be requested on a limited basis of approximately 5-10%.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race,  creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.