Do you thrive in an environment where you need to apply your change agility, business savvy, technical and interpersonal skills within a complex, fast paced retail organization? Then this position has been specially crafted for you.
PURPOSE OF THE POSITION
To act as the interface between the various business stakeholders and internal solution delivery teams in order to optimize business processes and solution deployment to execute business strategy.
KEY RESPONSIBILITIES:
● Continuous improvement of business processes to prepare for future initiatives that align with
strategic objectives
● Understand business landscape (including business processes and technologies) and make
recommendations for continuous improvement
● Align processes with strategic initiatives
● Validate, manage and prioritize change requests from business stakeholders
● Document and continuously maintain processes using business process modeling methodologies
● Present ideas to both business stakeholders and solution delivery teams
● Research and benchmark business processes with current industry best practices
● Manage and build relationships with relevant stakeholders
● Provide input towards project initiatives and documentation when required at various stages
● Document and manage roll out of initiatives
● Manage and monitor project deliverables and performance
● Manage and track the status of requirements and review projects following completion
● Ad hoc projects