Purpose of the job 

Are you a proactive, tech-savvy problem solver with a passion for transforming business processes? Join our Commercial Department as a Business Analyst and play a pivotal role in revolutionizing how the PEPMoney team operates. You’ll be at the heart of ensuring our systems are not just functional but cutting-edge, while empowering users with the tools and processes they need to thrive.

Key Responsibilities

Maintain, support, and improve existing business processes and technologies.

Monitor and evaluate system performance and resolve issues proactively to ensure seamless operations.

Provide system consulting, user support, and problem analysis.

Research and recommend new solutions and enhancements to business processes and technologies.

Conduct solution analysis, design, and documentation, and manage change implementation plans.

Design business processes and create detailed functional specifications.

Test and implement new systems or changes to existing ones.

Oversee resource allocation and management.

Develop and write detailed reports and specifications.

Create and maintain user training manuals and standard operating procedures.

Serve as a liaison between business stakeholders, technical teams, and third-party vendors to identify and translate business needs into actionable solutions.

Participate in project management within an Agile Scrum team.

Stay updated on relevant regulations and ensure compliance.

Manage ad hoc projects as needed.