**Business Analyst III** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers. Epsilon’s headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S. **Why work for Epsilon:** In joining Epsilon’s team, you will have the opportunity to contribute to Epsilon’s business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements. Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution. **Where you’ll work:** This is a hybrid onsite/remote opportunity where you will report to the customer location in Falls Church, VA and have the flexibility to work from home based on business needs. **An average day:** As Business Analyst III you will be responsible for enhancing data-driven decision-making through thorough requirements analysis, effective problem-solving, and close collaboration with stakeholders to ensure alignment with organizational objectives. In this role, you will translate complex business needs into actionable solutions, process development and refinement, maintain compliance with DoD and federal standards, realizing operational efficiency, and contribute to continuous improvement across various projects. In this position you will: + Elicit, analyze, and document complex business and technical requirements by engaging users, subject matter experts, and stakeholders. + Collaborate with cross-functional teams and stakeholders to define project scope, objectives, and success criteria that align with organizational goals + Develop and maintain requirement artifacts such as process flows, user stories, functional specifications, and system design documentation, and Requirement Traceability Matrices (RTMs). + Work with technical teams and leadership to clarify requirements, address ambiguities, and evaluate potential solutions. + Identify opportunities for process optimization, workflow enhancement, and cost reduction to improve operational efficiency, and drive solution development to achieve operational efficiency in those areas. + Perform gap analyses to compare current processes with best practices and proposed solutions. + Create as-is and to-be process visualizations from requirements sessions, gap analysis, and stakeholder discussions to further support operational change and the drive toward efficiency. + Develop tools to support organizational efficiency where gaps are identified, or to support new an emerging processes. + Facilitate meetings, interviews, and workshops with stakeholders to validate requirements, resolve conflicts, and gain consensus on priorities. + Provide clear communication of technical concepts to non-technical audiences through presentations, reports, and detailed documentation. + Support testing, validation, and user acceptance processes to confirm alignment with requirements and stakeholder expectations. + Create and maintain project documentation including status updates, risk assessments, impact analyses, and change logs. + Maintain compliance with DoD and federal standards throughout the project lifecycle, ensuring data integrity and regulatory adherence. + Monitor implemented solutions to confirm they meet stakeholder expectations and drive continuous improvement. + Collaborate with project managers to ensure proper resource allocation, timeline management, and risk mitigation. + Serve as a liaison between business units and technical teams to ensure cohesive collaboration and timely issue resolution. **Basic Qualifications:** + As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C) , Epsilon will not consider candidates for this position who do not meet the aforementioned conditions. + Minimum of 5 years in business analysis, requirements gathering, or related roles. + Demonstrated experience facilitating requirements workshops and interviews with multiple stakeholder groups. + Understanding of DoD or federal data standards and compliance requirements. + Proficiency in business process modeling, workflow documentation, and requirements management tools. + Proficiency with business intelligence tools to support enterprise reporting and dashboarding + Familiarity with workflow efficiency tools such as Microsoft Power Automate or Zapier + Strong analytical ability to evaluate complex challenges and recommend effective solutions. + Proven experience communicating and collaborating with diverse teams and leadership levels. + Ability to create and manage project artifacts such as status reports, risk assessments, impact analyses, and change logs. + Familiarity with federal regulations, including security and privacy standards. + Commitment to refining requirement-gathering methodologies and best practices, with a focus on continuous improvement. **Other:** + Must hold an Active DOD Secret, Top Secret or TS/SCI Clearance + Must be located within a two (2) hour commute of the physical work location **Physical Demands and Working Conditions:** Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions: + Prolonged periods of computer desk work. + Dexterity of hands and fingers to operate a computer keyboard and other computer components. + Speaking and hearing are sufficient to converse and understand conversations, both in-person, telephone, and virtual meetings. + The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending. + Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and the ability to communicate with managers and co-workers. + Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments. + Maintain a professional emotional response when working with others. **Connect directly with your dedicated recruiter on Epsilon’s careers page.** **www.epsilon-inc.com/careers** Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Disabled/Vets. Please click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) to review your rights under EEO policy. If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email careers@epsilon-inc.com .