Business Analyst II - Process Management
US Tech Solutions
**NOTES:**
+ 1st Shift position. Exact shift hours are flexible and can be worked out with the hiring manager for the selected candidate.
+ This is an Onsite position – fully remote candidates will not be considered.
**POSITION DESCRIPTION:**
+ Forecast new parts and manage part availability
+ Develop global service part forecasts for newly adopted service parts using historical data, engineering and product support input, and product and component knowledge.
+ Participates in and facilitate regularly scheduled meetings with representatives from product support, supply management, engineering and marketing to define service part requirements.
+ Review service part forecasts and recommend adjustments to the forecast and ordering activity.
+ Execute business activities in alignment with the Division processes, policies, and objectives
+ Manages the Order Fulfillment Process to ensure service part availability by developing, recommending and implementing strategies to meet the master schedule
+ Analyze metrics and data to improve business processes to improve overall customer experience with service part support performance.
**SKILL SET REQUIREMENTS:**
+ Ability to analyze information and make trade-off decisions.
+ Demonstrated team skills and written and verbal communication skills.
+ Project management skills
+ Proficiency with SAP and Microsoft Office suite.
+ Experience working in one or more operations support functions such as purchasing, warehousing, logistics, service parts management and procurement, etc.
**WHAT SETS A CANDIDATE APART** :
+ Supply base knowledge. - Has a general understanding of the principles and uses the knowledge with assistance.
+ Understanding of operations. - Has a general understanding of the principles and uses the knowledge with assistance. Familiarity with mechanical, electrical, and hydraulic machine systems and components.
+ Experience in service support environment.
+ Proficiency generating reports from various data bases and computer systems.
+ Data analytics and statistics
+ Experience in planning, organizing, and implementing engineering projects.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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