**Business Analyst II** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers. Epsilon’s headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S. **Why work for Epsilon:** In joining Epsilon’s team, you will have the opportunity to contribute to Epsilon’s business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements. Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution. **Where you’ll work:** This is a hybrid onsite/remote opportunity where you will report to the customer location in Falls Church, VA and have the flexibility to work from home based on business needs. **An average day:** As Business Analyst II you will support data-driven decision-making through thorough requirements gathering, effective problem-solving, and collaboration with stakeholders. In this role, you will work to translate business needs into actionable solutions, process development and refinement, maintain compliance with DoD and federal standards, realizing operational efficiency, and contribute to continuous improvement across various projects. In this position you will: + Elicit, analyze, and document business and technical requirements by engaging users, subject matter experts, and stakeholders. + Collaborate with cross-functional teams to define project scope, objectives, and success criteria in alignment with organizational goals. + Develop and maintain requirement artifacts such as process flows, user stories, functional specifications, and system design documentation, and Requirement Traceability Matrices (RTMs). + Work alongside technical teams and leadership to clarify requirements, address ambiguities, and evaluate potential solutions. + Identify and recommend opportunities for process improvements and workflow enhancements, and support solution development to achieve operational efficiency in those areas. + Assist in performing gap analyses to compare current processes with best practices and proposed solutions. + Create as-is and to-be process visualizations from requirements sessions, gap analysis, and stakeholder discussions to further support operational change and the drive toward efficiency. + Facilitate meetings, interviews, and workshops with stakeholders to confirm requirements, resolve conflicts, and establish priorities. + Communicate technical concepts to non-technical audiences through presentations, reports, and documentation. + Support testing, validation, and user acceptance processes to ensure alignment with requirements and stakeholder expectations. + Help maintain project documentation, including status updates, risk assessments, impact analyses, and change logs. + Contribute to compliance efforts with DoD and federal standards throughout the project lifecycle. + Monitor implemented solutions alongside senior team members to confirm they meet stakeholder expectations and encourage continuous improvement. + Coordinate with project managers to support resource allocation, timeline management, and risk mitigation. + Serve as a liaison between business units and technical teams, fostering collaboration and timely issue resolution **Basic Qualifications:** + As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C) , Epsilon will not consider candidates for this position who do not meet the aforementioned conditions. + Minimum of 3 years in business analysis, requirements gathering, or related roles. + Demonstrated experience facilitating requirements sessions and engaging multiple stakeholder groups. + Understanding of DoD or federal data standards and compliance requirements. + Familiarity with business process modeling, workflow documentation, and requirements management tools. + Familiarity with business intelligence tools to support enterprise reporting and dashboarding. + Strong analytical skills to assess business challenges and recommend effective solutions. + Proven ability to communicate and collaborate with diverse teams and leadership levels. + Capacity to create and maintain project artifacts such as status reports, risk assessments, and change logs. + Knowledge of federal regulations, including security and privacy standards. + Commitment to continuous improvement in requirement-gathering methodologies and best practices **Other:** + Must hold an Active DOD Secret, Top Secret or TS/SCI Clearance + Must be located within a two (2) hour commute of the physical work location **Physical Demands and Working Conditions:** Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions: + Prolonged periods of computer desk work. + Dexterity of hands and fingers to operate a computer keyboard and other computer components. + Speaking and hearing are sufficient to converse and understand conversations, both in-person, telephone, and virtual meetings. + The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending. + Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and the ability to communicate with managers and co-workers. + Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments. + Maintain a professional emotional response when working with others. **Connect directly with your dedicated recruiter on Epsilon’s careers page.** **www.epsilon-inc.com/careers** Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Disabled/Vets. Please click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) to review your rights under EEO policy. If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email careers@epsilon-inc.com .