Overview This is a remote role, with the expectation of occasional company office visits. First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 550 branches in 23 states and commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets. This role is within the Consumer Services Business Unit (BU), where the primary objective is to develop and enhance consumer products and digital channels. Responsibilities This position is responsible for consulting with, educating and supporting the BU on the execution of the first line risk programs, promoting an environment of risk awareness and risk ownership across the BU while adhering to the Company’s Risk Appetite and Corporate Strategy. Ensures timely identification and escalation of risks and issues and consults with BU surrounding key risk management issues to ensure the efficient and accurate execution of risk programs. Manages adherence to 2nd Line Programs including, but not limited to Risk Control Self-Assessment, First Line Control Testing, Procedure Documentation, Regulatory Change Management, Operational Risk Event Reporting, Key Indicator reporting, New Products and Services, etc. Supports risk maturity in a growing organization, coordinating 2nd and 3rd Line exams, consulting Product Owners on risk requirements, managing multiple workstreams, and creating regular risk reports. This position requires an understanding of enterprise risk management requirements in a Large Financial Institution and the ability to support the BU in meeting those requirements. Requires a critical thinker who can proactively identify next steps, collaborate across 3 lines of defense and cross-functional teams, manage short and long term initiatives, and adjust to evolving environments First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits #LI-DM1 Qualifications Bachelor's Degree with 3-5 years of experience in risk/audit related roles or High School Diploma/GED with 7-10 years of experience in risk related roles. Preferred Qualifications: Consumer Banking experience Risk management experience Internal/external consulting and audit experience preferred Familiarity with FDIC Large Financial Institution Standards and key regulations impacting Consumer Banking business lines preferred Proficiency in Microsoft Office, Excel and PowerPoint Strong written communication and interpersonal as well as analytical skill Proven leadership ability Ability to prioritize and multi-task Resourceful, self-starter, able to work independently or on teams and cross-functionally Superior analytical and problem-solving skills Highly-developed oral and written communication skills Comfort and confidence in interaction with all levels of management and second line teams