Overview This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This position supports the Real Estate Portfolio Administration and Transactions team. The role performs advanced data analysis to identify factors that affect business profitability, growth, and efficiency. Assesses current practices, collects information and industry trends, and creates specifications to support business operations. Determines improvements or solutions to address identified issues. Prepares technical reports by examining and summarizing data. May occasionally guide less experienced analysts or assist in development of process enhancements. Responsibilities Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output. Operational Support - Provides daily support for business operations by responding to inquiries, identifying issues, and working to improve standard practices. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units. Identifying Objectives - Determines overall business needs through analysis and reporting. Suggests strategies to achieve company and department goals. Assists in creating specifications, project plans, or other forms of documentation to communicate business initiatives to wider work group. Reporting - Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement. Qualifications Bachelor's Degree and 3 years of experience in System Support or Analytics -OR- High School Diploma or GED and 7 years of experience in System Support or Analytics Additional Required Qualifications: Experience with Tableau and PowerPoint Ability to break down data and present it to different levels of technical acumen Strong communication and collaboration skills Ability to drive efficiency and process improvement Preferred Qualifications: Background in Corporate Real Estate Financial Services background First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits