HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Job Description: We are committed to innovation and are undergoing a significant platform transformation, creating exciting opportunities for talented individuals to join our team. We are seeking a highly motivated and experienced Product Analyst to support our Contract Completion & Collections receivables product delivery. This role demands a strong understanding of business processes and a comfort working in "white space" to analyze, define, and shape this innovative receivables and servicing product. You will play a critical role in analyzing the product vision, supporting the strategic direction, and contributing to the roadmap, ensuring it aligns with broader transformation goals. To be successful, you will: Understand and support the overall vision and product strategy Collaborate with the Engineering team to understand technical implementation methods and schedules, providing data-driven insights and post-implementation support Collect, analyze, and synthesize stakeholder input from technical teams, privacy, legal, risk, compliance, finance, accounting, etc., to capture required capabilities and priorities for roadmap consideration Develop and support contract completion & collection business requirements across enterprise software platforms and applications Continuously enhance your FMCC domain knowledge, stay current on the latest data engineering practices, and contribute to the company's technical direction while maintaining a customer-centric approach. Skills Required: + Requirements Analysis & Documentation: Collaborate with cross-functional teams and stakeholders to identify, analyze, and document business requirements by providing data-driven insights and recommendations. + Contribute to the product backlog of epics, features, and user stories through detailed analysis. Translate requirements into detailed specifications and user stories to enable configurations within the new vended platform and development within the integration layer. Ensure contract completion & collection rules and impacted areas are captured sufficiently for configurators to build the new system through detailed analysis and documentation. Ensure GIS standards, retention requirements, and other compliance rules are captured for each receivable area through thorough analysis. + Ensure internal, state, and federal audit requirements are sufficiently captured through detailed documentation and analysis. Write clear and concise documentation, including Product Requirement Documents (PRDs), to ensure effective communication, alignment, and execution, ultimately leading to a more modern and efficient receivables platform. Skills Preferred: + Experience in developing and delivering product roadmaps for complex software platforms. + Proven track record of successfully defining, developing, and launching new products. + 2+ years of experience in product analysis, ideally within the financial services industry. + Strong understanding of receivables or account servicing processes, ability to translate business requirements into technical configurations. + Knowledge of multiple functional areas, including product ownership, User Experience (UX)/User Insights (UI), sales, customer service, finance, or marketing. Outcome-oriented, able to interpret data results and offer solutions. Work in an agile product team to deliver enhancements frequently using Test Driven Development (TDD), continuous integration, and continuous deployment (CI/CD). Configure process workflows for performance, reliability, and cost-effectiveness. Experience Required: + Bachelor’s degree, or equivalent years’ experience Strong problem-solving, analytical skills, and ability to operate in a white space environment generating insights to create and tell a story. + 3+ years’ experience with asset-based receivables and/or origination systems. + Financial services regulatory knowledge Excellent attention to detail, communication, and collaboration skills, with the ability to effectively engage with diverse stakeholders + Ability to effectively work across all levels of the organization to achieve organizational objectives, including the ability to translate complex technical concepts to non-technical stakeholders + Ability to think strategically with a passion for innovation and a commitment to delivering exceptional customer experiences + Ability to translate business needs into requirements and collaborate with engineering teams to deliver successful solutions + Ability to influence, persuade, and be comfortable having difficult conversations + Experience in all phases of the development life cycle and agile practices + Effective and inclusive when working in teams with diverse backgrounds to execute on a shared vision Experience Preferred: + Bachelor’s degree in information technology or a related experience + Organizational and time management skills to keep teams and projects on schedule + Excellent teamwork, interpersonal, and communication (written and oral) skills for working in a global environment + Even better, you'll have….Knowledge of Collection, End of Term, Payoff, Repossessions, and Loss Recovery business processes, Project management tools like Atlassian JIRA/Rally SAFe Agilist certification Education Required: + Bachelor’s degree, or equivalent years’ experience Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.