**Job ID Number** R4651 **Employment Type** Full time **Worksite Flexibility** Hybrid **Job Summary** We are looking for a motivated Business Analyst ready to take us to the next level! If you have 8-10 years of experience as an IT Business Analyst, and are looking for your next career move, apply now. **Job Description** We are looking for a **Business Analyst** to be responsible for providing business analysis support to CAI customers on small to medium projects. This position will be a **full-time contract** and **hybrid** . **What You’ll Do** + Requirements Gathering: Collaborate with stakeholders to gather and document business requirements, ensuring they are clearly understood and communicated. + Analysis and Documentation: Analyze business processes and workflows, identifying areas for improvement. Create detailed documentation, including business requirements, functional specifications, and process maps. + Solution Design: Work with IT and business teams to design and implement effective IT solutions that meet business needs. Ensure solutions are scalable, secure, and aligned with industry best practices. + Stakeholder Communication: Serve as the primary point of contact between IT and business stakeholders. Facilitate meetings, presentations, and workshops to ensure clear communication and alignment + Testing and Validation: Develop and execute test plans to ensure IT solutions meet business requirements. Coordinate user acceptance testing (UAT) and address any issues that arise + Continuous Improvement: Stay up-to-date with industry trends and best practices. Proactively identify opportunities for process improvements and recommend innovative solutions **What You'll Need** Required: + Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field + Minimum of 8-10 years of experience in IT business analysis or a related field, with a proven track record of successfully delivering complex IT projects + Strong analytical and problem-solving skills + Excellent communication and interpersonal skills + Proficiency in business analysis tools and methodologies + Experience with project management tools and techniques + Knowledge of IT systems, software development lifecycle (SDLC), and agile methodologies + Ability to work independently and as part of a team + Strong organizational and time management skills + Practical application experience with Microsoft tools suite (i.e., Word, Excel, Outlook, Teams, SharePoint, PowerPoint) Preferred: + Certified Business Analysis Professional (CBAP) or equivalent certification + Project Management Professional (PMP) or Agile Certified Practitioner (ACP) **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **Reasonable Accommodation Statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111. **Equal Employment Opportunity Policy Statement** It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.