Orlando, FL, USA
14 days ago
Business Analyst
Kforce has a client that is seeking a Business Analyst in Orlando, FL. Key Tasks: * Execute complex initiatives to implement and support product/pricing strategies across E-Commerce and ticketing platforms * Learns functionality of new software systems (e.g., SAP Commerce, Horizon ticketing system) and solutions provided by Digital and Technology, combining that knowledge with business requirements from Marketing & Sales, Digital & Technology, Finance, Global Product & Pricing, Loss Prevention, Attractions Operations and Entrance Operations to develop efficient and repeatable solutions to meet the business needs * Complete initial setup and configuration of new systems in all environments, working closely with Digital & Technology, vendors, and Quality Engineering to understand requirements and implementing solutions that are appropriate based on system functionality and UDX's standards; Troubleshoot issues to identify root cause and remediate appropriately either directly or through other teams * Complete end-to-end testing of new systems to ensure that elements that require in-depth understanding of the configuration and functionality are verified to be functioning as expected; Escalate defects found to vendor and/or Digital & Technology teams with sufficient detail to aide in issue reproduction and root cause identification; Collaborate on potential fixes and verify that resolution provides the expected functionality * Analyze end-to-end process for bringing products to life and identify areas for efficiency to enable quicker speed to market for new product launches and price changes; Leverage advanced technical skills to develop automation by utilizing available resources in existing systems (e.g., Application Interfaces, database updates) alongside programming abilities (e.g., SQL, Visual Basic, Python) to develop, test, and implement solutions that can be leveraged by less technically skilled team members
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