Description Do you want to join a new team forging innovative ways to enhance customer experience? Do you have a passion for customer experience and a mindset for data-driven problem solving? Amazon turned the transportation industry on its head by offering 363 day-a-year delivery, what will we do next? NASC ACES is looking for a talented Business Analyst who will own analytics, reporting frameworks, and data visualizations from ground zero. Development of analytics will directly impact leadership decision making and optimization for driving risk mitigation improvements. As a member of this team, you will have an opportunity to be a thought leader in Amazon Sort Centers and work with a group of talented Program Managers, Operations teams, and business leaders to design the Amazon network of the future. We are focused on your success and want to build strong leaders within Amazon Transportation Services. You can expect to leverage your analytical skills and have full ownership of the projects you manage. Key job responsibilities - Perform complex data analysis to identify opportunities to reduce fulfillment costs as well as improve efficiencies and customer experience - Design, develop and establish KPIs to monitor analysis and provide strategic insights to drive growth and performance - Ability to perform/own reoccurring and ad-hoc business intelligence projects - Develop standardized metrics to evaluate and benchmark pertaining to short and long term network planning and forecasting - Communicate complex analysis and insights to stakeholders and business leaders, both verbally and in writing Basic Qualifications - 1+ years of tax, finance or a related analytical field experience - 2+ years of complex Excel VBA macros writing experience - Bachelor's degree or equivalent - Experience defining requirements and using data and metrics to draw business insights - Experience with SQL or ETL Preferred Qualifications - Experience scripting for automation (e.g., Python, Perl, Ruby) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,200/year in our lowest geographic market up to $107,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.