Bellevue, WA, US
1 day ago
Business Analyst, NASC ACES, ACES Analytics and Strategy
Do you want to join a new team forging innovative ways to enhance customer experience? Do you have a passion for customer experience and a mindset for data-driven problem solving? Amazon turned the transportation industry on its head by offering 363 day-a-year delivery, what will we do next?

NASC ACES is looking for a talented Business Analyst who will own analytics, reporting frameworks, and data visualizations from ground zero. Development of analytics will directly impact leadership decision making and optimization for driving risk mitigation improvements. As a member of this team, you will have an opportunity to be a thought leader in Amazon Sort Centers and work with a group of talented Program Managers, Operations teams, and business leaders to design the Amazon network of the future. We are focused on your success and want to build strong leaders within Amazon Transportation Services. You can expect to leverage your analytical skills and have full ownership of the projects you manage.

Key job responsibilities
- Perform complex data analysis to identify opportunities to reduce fulfillment costs as well as improve efficiencies and customer experience
- Design, develop and establish KPIs to monitor analysis and provide strategic insights to drive growth and performance
- Ability to perform/own reoccurring and ad-hoc business intelligence projects
- Develop standardized metrics to evaluate and benchmark pertaining to short and long term network planning and forecasting
- Communicate complex analysis and insights to stakeholders and business leaders, both verbally and in writing
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