You are a strategic thinker passionate about driving solutions in Business Analysis. You have found the right team

As a Business Analyst within our digital transformation team, you'll gather and analyze requirements to create a digital-first experience that enhances and automates KYC onboarding and renewal processes. You'll develop and maintain strategic program deliverables, ensuring they meet business requirements. You will be a proactive, team-oriented team member with strong technical, analytical, and problem-solving skills, who excels in ambiguous environments.

Job responsibilities: 

Manage requirements elaboration milestones for implementing and adoption of new KYC Standards. Collaborate with cross-functional teams (e.g., Operations, Compliance, Controls, Engineering), ensuring alignment on process designs Understand client and stakeholder needs deeply, translating them into clear, actionable business requirements. Ensure timely completion of requirements and maintain a robust JIRA backlog. Translate business requirements and develop solutions that inform test plans using appropriate processes and technology. Manage new functionality implementation through training and demos. Drive continuous improvement using analytics and stakeholder feedback  to enhance customer onboarding experiences. Communicate effectively with stakeholders on feature status, risks, and dependencies, ensuring alignment with strategic objectives.

Required qualifications, capabilities and skills:

6+ years in business analysis or project management in banking/finance. Familiarity with software development methodologies, especially Agile Understanding of programming skills like MFEs, APIs, JSON, Micro services, Kafka, Postman, etc. Knowledge of UX design and modeling. Advanced knowledge of Microsoft Office (Excel, Word, Visio, PowerPoint, Lucid). Experience with global projects and facilitation of remote workshops. Strong analytical and critical thinking skills with a passion for creative problem-solving. Ability to influence and build consensus among diverse stakeholders without positional authority. Proactive, adaptable and entrepreneurial mindset. with Excellent communication and presentation skills. Ability to balance strategic objectives with tactical choices for sustained progress. Open to sharing ideas and knowledge, with a collaborative team spirit. Ability to shift from high-level strategy to detailed execution. Effective multitasking and adaptability to changing priorities and timelines

Preferred qualifications, capabilities and skills:

Subject matter expertise in KYC, AML, and Client Reference Data is a plus.