Introduction Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview About the role: We are seeking two confident and motivated individuals to join our professional and dynamic team in Wellington. In this role, you will handle the processing of new business, renewals, and endorsements, while serving as the key point of contact for clients and underwriters. Ideally you excel at engaging with people and possess exceptional communication and relationship-building skills to service, develop, and maintain a well-established portfolio of loyal clients. While previous experience in the insurance industry is highly advantageous, it is not a requirement as comprehensive training will be provided. How you'll make an impact Key Accountabilities: Build knowledge and understanding of our clients’ domestic insurance needs to provide tailored advice Deliver expert domestic insurance advice and products to our clients Service renewals, new business, alterations and endorsements Manage and resolve client enquiries (cover queries, policy amendments) Partner with the claims team to manage the claims process Provide clients with timely and accurate updates on domestic insurance claims Develop and maintain strong client relationships to ensure trust and brand loyalty exists Skills and Experience: Previous experience either working in a corporate environment in broking or claims or a similar role is advantageous The ability to build and maintain enduring relationships with clients and team members Working knowledge of Microsoft Office Excellent organisational skills and the ability to work under pressure A certificate in Financial Services (NZQA Level 5) will be a huge advantage but note: while you will need to be NZQA level 5 qualified with a Certificate in Financial Services we don’t expect you to bring this to the table. For the right candidate we will pay for and provide you with the support to gain your qualification through our study support program. Benefits: Comprehensive reward and recognition programme Life insurance benefit (T&Cs apply) Discounted personal insurance Yearly wellness contribution Yearly flu vaccinations We support you to develop your skills with excellent learning and development opportunities within a friendly team environment. About us: At Gallagher, we’ve been helping to protect what’s important to people and businesses for more than 95 years. Gallagher is the world’s third largest insurance brokerage and risk management companies, with a global network of brokers in over 130 countries. We are committed to helping our people grow and succeed with us. By investing in learning and development at every level, we nurture the professional growth of our people at each step of their career path. We were recognised for our continuing commitment to our people with an ‘Employer of Choice’ award in 2023 HRD Awards New Zealand. How to apply: We know you’ll really enjoy being part of our professional, close-knit team. As part of the US based Gallagher group of companies, we have scale and multi-national reach with a kiwi feel. If this sounds like you, then click the “quick apply” button above, or for more information contact our friendly recruitment team via email at recruitment@ajg.co.nz Compensation and benefits We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. We know you’ll really enjoy being part of our professional, close-knit team. As part of the Global Gallagher group of companies, we have scale and multi-national reach with a Kiwi feel. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.