We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
 

Position: Breakfast Attendant

Location: Naples, FL

Reports to: Food and Beverage Manager/Assistant Food & Beverage Manager/Food & Beverage Supervisor

Status: Non-Exempt

Job Summary:

Servers will be responsible for the dining experience to include greeting the guests, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exceptional service to all guests that is consistent and continually in accordance to Innovation service standards.

**Please note, Innovation Hotel is a drug-free workplace. Pre-employment screening, to include a background test and drug screen, is required for all candidates offered a position.

Essential Functions

Work as part of a team with all team members within the hotelReport to work on time and in proper uniform/approved attireServe guests in an efficient and courteous mannerCheck all tables and service station for cleanlinessPrepare service station with necessary items for the shiftSet up buffet with all plateware, glassware, and serving utensilsHave required tools ready for the shift (ie. cocktail tray, pen, guest check)Set up tables with items needed such as salt, pepper, sugar bowlsKnowledge of all buffet items (preparations/allergens)Ability to provide descriptors regarding menu itemsAwareness of any items that will be substituted on the buffet  Replenish hot and cold items on the buffet line when running lowRefill beveragesAbility to carry a cocktail trayDetail tables and remove all items not being usedBus tables quickly and quietlyMaintain all service stations and dining areas cleanNever solicit tipsAttend monthly department meetings and daily stand ups without exception unless approved by managementAbility to handle situations, or when situations arise, ability to let manager/supervisor know ahead of time so as not to affect the guest experiencePerform other duties as management requests to service our guestsAbility to use POS (point of sale) system – MICROSFollow all standard operating procedures

Qualification Standards

Education & Experience

High School diploma or higherPrevious hospitality/serving position required, minimum one-year FOH serving experience in high volume restaurant preferredExcellent customer service skillsExcellent communication skills, verbal and writtenAbility to use technology, e.g. tablets, POS systems

Physical Demands

Ability to stand for extended periods of timeAbility to walk and bendAbility to lift 25 lbs.Ability to communicate clearlyAbility to work long hours as needed

Mental Demands

Make sound judgments quicklyWork on multiple tasks, making appropriate progress towards deadlinesAble to work independently, take direction, and provide direction to othersManage differing personalities within the office, the hotel, and the communityMaintain the highest degree of confidentialityAbility to work effectively in stressful, high pressure situations, maintaining a calm and professional demeanor.Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Benefits 

Full-time Associate Benefits 

Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportuniteis | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees 

Part-time Associate Benefits 

All above listed benefits except for Medical Insurance and Holiday Pay

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.