Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of

global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and

more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live

entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for

nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media &

Sponsorship to create strategic music marketing programs that connect over 1,000 brands with

the 98 million fans that attend Live Nation Entertainment events each year. For additional

information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to

experience the rush of live music. From our dozens of owned/operated Amphitheaters to our

Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a

fun and upbeat work culture with no shortage of opportunities. With perks ranging from free

concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement

and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work

organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel

like they belong and can thrive in our community, so we strive to help you achieve your career

and personal goals. Live music is our passion and where we find our common ground. There has

never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative,

forward thinking and committed. At Live Nation Entertainment, our people embrace these

qualities, so if this sounds like you then please read on!

THE JOB

US Concerts is seeking a Box Office Representative who will assist guests at live events by

performing duties, such as collecting admission tickets and passes from guests, assisting in

finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.

WHAT THIS ROLE WILL DO

• Sell and collect admission tickets and passes from patrons at events.

• Greet guests attending events who come to the box office.

• Examine tickets or passes to verify authenticity, using criteria such as color or date

issued.• Provide accommodations for guests with special needs both prior to and day of show-

this could include offering assistance to someone who uses a wheelchair.

• Inform guests of the layout of the venue and be prepared to direct them to the

restrooms, concession stands and designated seats/sections.

• Know how identify a fake ticket or credential and educate the guest on where to buy

authentic tickets.

• Show CARE by participating in the venue’s sustainability program which could include

implementing programs that conserve resources/prevent waste such as sorting waste

and collecting recycling and educating our fans about our efforts.

• Partner with fellow band members at the end of show to close the venue- this may

include collecting recyclables from the lawn and/or reserved section, picking up and

properly storing event equipment such as lawn chairs, barricade, Etc.

• Maintain order, ensure adherence to safety rules, and share any safety concerns with

management.

• Guide guests to closest exits or provide other instructions or assistance in case of

emergency.

• Other duties as assigned.

WHAT THIS PERSON WILL BRING

• High School Diploma or equivalent

• Familiar with Microsoft Office Suite

• Experience in Ticketmaster, Host, and Archtics

• Attention to detail, quality and accuracy

• Strong relationship building and communication skills

• Ability to work independently

• Excellent verbal and written communication skills

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and

inclusion. You will be working in an inclusive environment and be encouraged to bring your

whole self to work. We will do all that we can to help you successfully balance your work and

homelife. As a growing business we will encourage you to develop your professional and

personal aspirations, enjoy new experiences, and learn from the talented people you will be

working with. It’s talent that matters to us and we encourage applications from people

irrespective of their gender, race, sexual orientation, religion, age, disability status or caring

responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age

(40 and over), ancestry, color, religious creed (including religious dress and grooming practices),

family and medical care leave or the denial of family and medical care leave, mental or physicaldisability (including HIV and AIDS), marital status, domestic partner status, medical condition

(including cancer and genetic characteristics), genetic information, military and veteran status,

political affiliation, national origin (including language use restrictions), citizenship, race, sex

(including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy,

childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation,

or any other basis protected by applicable federal, state or local law, rule, ordinance or

regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the

requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance

and the California Fair Chance Act and consistent with other similar and / or applicable laws in

other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this

reason, Live Nation will make reasonable accommodations for the known physical or mental

limitations of an otherwise qualified individual with a disability who is an applicant consistent

with its legal obligations to do so, including reasonable accommodations related to pregnancy in

accordance with applicable local, state and / or federal law. As part of its commitment to make

reasonable accommodations, Live Nation also wishes to participate in a timely, good faith,

interactive process with a disabled applicant to determine effective reasonable

accommodations, if any, which can be made in response to a request for accommodations.

Applicants are invited to identify reasonable accommodations that can be made to assist them

to perform the essential functions of the position they seek. Any applicant who requires an

accommodation in order to perform the essential functions of the job should contact a Human

Resources Representative to request the opportunity to participate in a timely interactive

process. Live Nation will also provide reasonable religious accommodations on a case by case

basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work

performed by employees within this classification. It is not designed to contain or be interpreted

as a comprehensive inventory of all duties, responsibilities, and qualifications required of

employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available

in a timely and efficient manner. Live Nation may pursue all avenues available, including

promotion from within, employee referrals, outside advertising, employment agencies, internet

recruiting, job fairs, college recruiting and search firms.

HEALTH AND SAFETY

Live Nation’s policy regarding vaccinations and masking related to a pandemic or other infectious

disease control measures, acts of God, health and safety mandates and/or restrictions imposed

by applicable local, state or federal governments has evolved over time. Currently, we strongly

encourage employees to be fully vaccinated from such infectious diseases for which vaccinationsare available. You are expected to follow Live Nation’s health and safety protocols and policies as

they change from time to time.