Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job CategoryAdministrative/Clerical

Target Openings1

What Is the Opportunity?Supports the Head Office Surety department, Head Office Surety clients, Developer Surety, US Branches and Broker Administration in accordance with the requirements of an agreed business plan.

Partner with Account Executives to provide support to Head Office and Developer Surety. Assures all related support activities are delivered in a manner consistent with business unit customer service and expense management focus. · Provides administrative support for members of the Bond office including reports, presentations, and other related duties as required. · Communicates with brokers/agencies, Canadian and US Account Executives, and internal departments (i.e., maintains authority reports, researches and resolves issues, responds to inquiries and questions). · Provides support for our key brokers with the issuance of broker documents including Seal Agreements, Power of Attorney and quarterly reports. Issues and reconciles Bond Logs for Canadian and US Bond Numbers. · Ensures accurate and timely servicing and billing of accounts. Manages outstanding account information and prepares general correspondence as needed. Manages account documentation (i.e., bonds, endorsements, cancellations, etc.). · Works with Accounting in collecting outstanding premium from US Branches, US agents and Canadian Brokers. Prepares documentation for monthly accounts receivables reports. · Prepare and submit expense reports, responsible for travel arrangements. · Participates in business units’ staff meetings. · Manages calendars & scheduling/assist with coordinating of annual conferences and internal/external meetings. · Preparation of various broker related reports for leadership meetings and provide analysis as required using tools available. · Assists with marketing responsibilities with the coordinating of product line sponsorships, memberships, donations, promotional items, print media & organizing company sponsored events, sports tickets. · Identify ways to streamline processes and simplify tasks. · Provide technical guidance and mentorship to less experienced employees. · Assists with the Sarbanes-Oxley compliance reviews and performs business monitoring. · Navigate and understand the numerous technological systems and platforms to accurately access and input information as required. · Maintain accurate information and assist brokers with navigating all e-bonding platforms including Mobile Bonds, Xenex and DocuSign. · Provide insight and support including but not limited to: Maintenance of LoGIC, Canadian contract surety business in CSAMS, Canadian commercial surety business in CAMS. · Work as a liaison with Product & Platform to facilitate and test platform and/or business capability changes and enhancements. · Supports and provides facilitation to external brokers on business to business platforms. (i.e. Broker Portal) · Works closely with Product & Platform to facilitate problem solving and deliver on our technical promise on 3rd party platforms. · Consult with Product & Platform as needed to identify opportunities to ensure consistency, efficiency and effectiveness of business capabilities across Head Office Surety, Developer Surety, and Cross-border Fronting business. · Perform other duties as assigned

· High School education or equivalent · 5 years of administrative experience · Advanced skill level required for software applications, including advanced database queries, Excel spreadsheets

Equal Employment Opportunity Statement

Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.