At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. **Job Description** **Discover what you’re made of** U.S. Bank is **hiring** _multiple_ positions as a **Bond Operations Processor** to support our Paying/Transfer Agent Operations Group. We have a few different teams below where we are hiring. **_Bondholder Communications Teams_** + Research, process, and audit both electronic and physical Bondholder Communication inquires by using multiple systems of record + Communicate with both internal and external clients and customer via email and physical mail + Cross train on Bondholder Communication processes that may include Account Update Requests, shared email box monitoring, and Call Center interaction responses + Assist with procedural review and process enhancements **_Payment Processing Team_** + Responsible for processing payments quickly and accurately within the Stream Transfer Agent Bond Accounting system of record + Responsible for bondholder reporting and correspondence + Support various audit/risk compliance requests + Collaborate with various stakeholders to ensure correct and timely payments to bondholders + Other tasks as assigned, from time to time **_Trust Account Setup/Account Setup/Closings_** **_Team_** + Partner with RMs (Relationship Managers), Product Operations, and internal customers + Complete maintenance request for various systems (CTAO, Arcaria CE, SEI, SWP, SDDB, VIPR, and DTC’s Issuer Agent Portal) + Collaborate with leadership to support and facilitate continuous improvement across product and processes, including growth, onboarding, technology, and business change management. Some activities will include: Coordinate and facilitate with team to ensure reduce risk, and improve consistency of processes to meet regulations and internal service levels. + Participate in Business Continuity Plan (BCP) review, meetings, and exercises. + Complete UAT testing for technology enhancements and participate in project meetings. + Demonstrate a working level of knowledge with CTAO, Arcaria CE, SEI, SWP, SDDB, VIPR, and DTC’s Issuer Agent Portal. **_Qualifications_** + High school diploma or equivalent + One to three years of experience in transaction processing **_Skills/Experience_** + Demonstrated clerical, key entry, and customer service/relation skills + Well-developed ability to identify and resolve problems + Proficient computer skills, especially Microsoft Office applications **_Location Expectations_** _The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days._ If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) . **Benefits:** Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law **EEO is the Law** U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** EEO poster. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.25 - $28.32 - $31.15 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. U.S. Bank accepts applications for this position on an ongoing basis.