BMV IT Director Date Posted: Feb 14, 2025 Requisition ID: 457109 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana’s 2023 Top Workplaces by its employees. The BMV’s mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: + Invest in our employees + Engage our customers + Provide sustainable systems + Embrace product innovation Role Overview: The Indiana Bureau of Motor Vehicles (BMV) IT Director leads a team comprised of professional staff with experience in application development, support, maintenance, database administration, information security and project management, with a mission to achieve high levels of system availability, usability, security, and service for the agency’s applications including STARS. The IT Director is responsible for developing and maintaining internal applications and interfacing with vendor supplied software. The IT Director will consult routinely with agency leadership to analyze, recommend and implement business solutions and will work closely with the Indiana Office of Technology (IOT) to ensure systems and networks maintain high availability. You will work closely with the State’s IT Director’s leadership team, providing technical knowledge and managerial expertise, as well as assisting with the development of specific goals, prioritized actions and recommended guidelines for the optimum use and management of IT resources for the State. Salary Statement: The salary for this position traditionally starts at $107,302.00. A Day in the Life: The essential functions of this role are as follows: • Keep the BMV Commissioner informed and up to date regarding any matters within the incumbent’s responsibilities that are likely to have a significant impact upon the agency. • Participate or lead discussions in the development of agency policy or planning for the future bringing current knowledge and future vision of technology systems as related to the agency's operations. • Develop and implement ideas for cost savings and efficiency. • Operate the division in a manner that enhances the agency’s ability to provide fast, accurate and friendly customer service to the people of the State of Indiana. • During meetings of the BMV Commission, provide reports regarding matters within the incumbent’s responsibilities that are appropriate for public discussion. • Represent the agency at events and meetings that are within and outside of state government. These events may be regarding information technology or simply agency information in general. • Operate the division within the financial constraints established by the budget process. • Provide overall IT governance for the agency. • Plan and direct the acquisition and use of information technology products, services and resources to meet the agency's mission, goals and objectives. • Plan, implement and monitor changes in infrastructure configurations. • Define software and IT infrastructure requirements for the STARS database system. • Install new servers and configure hardware. • Develop and maintain system standards. • Perform daily backup operations. • Perform system monitoring for security purposes. • Ensure projects are delivered within budget and on-time. • Work with team to enhance current technologies to improve client services. • Confer with and advise peers and subordinates on administrative policies and procedures, technical problems, priorities, and methods. • Communicate regularly with executive management on information technology. • Manage IT staff, which includes hiring, training, guidance, and discipline. Also includes performance management which will ensure work adheres to quality standards, deadlines, and proper procedures. • Develop best practices and written documentation for all IT services. • Oversee the provisioning of the end-user services. • Manage the financial aspect of IT development. • Direct the development and implementation of information technology budgets, and/or related cost recovery methods. • Manage hardware and software vendor relationships. • Manage two vendor areas that are critical to the day-to-day operation of the agency's IT department. iLab handles all quality assurance and Deloitte manages the maintenance and operations of the BMV systems. The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary. What You'll Need for Success: You must meet the following requirements to be considered for employment: • Ability to supervise others by assigning and directing work, conducting employee evaluations, training and developing staff, taking appropriate disciplinary/corrective actions when necessary and appropriate, and making hiring/termination recommendations. • Ability to establish and maintain effective working relationships with fellow agency employees. • Ability to treat all state employees with courtesy and respect. • Ability to communicate clearly and concisely in verbal, written and electronic form. • Ability to create, maintain and improve the BMV’s culture of teamwork, excellent customer service and cost-effective use of Indiana residents' resources. • Ability to discharge all job responsibilities with integrity. • Demonstrated executive leadership and supervisory skills • Ability to embrace and foster change • Demonstrated commitment to customer service and operational excellence • Demonstrated ability to interface at the highest levels of the organization • Strong problem solving and analytical skills and ability to think creatively • Excellent communication and people skills • Strong financial management skills • High level of attention to detail • Successfully manage and coordinate multiple projects at one time • Ability to work flexible hours based on business needs • Broad knowledge of all information technology disciplines and general business theory. • Thorough knowledge of the organization, its systems, its operations, and its customers. • Ability to negotiate complex and large-sum agreements with other agencies, divisions, and outside vendors. Supervisory Responsibilities/Direct Reports: This role may provide direct supervision for one or more staff members. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefit package for full-time employees which includes: + Three (3) medical plan options (including RX coverage) as well as vision and dental plans + Wellness Rewards Program: Complete wellness activities to earn gift card rewards + Health savings account, which includes bi-weekly state contribution + Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities + Deferred compensation 457B account (similar to 401k plan) with employer match + Two (2) fully-funded pension plan options + A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: + 150 hours of paid new parent leave + Up to 15 hours of paid community service leave + Combined 180 hours of paid vacation, personal, and sick leave time off + 12 paid holidays, 14 on election years + Education Reimbursement Program + Group life insurance + Referral Bonus program + Employee assistance program that allows for covered behavioral health visits + Qualified employer for the Public Service Loan Forgiveness Program + Free Parking for most positions + Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws. If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov. The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application. Current Employee? 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