At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
Responsible for inspecting, calibrating, testing, and repairing medical electronic equipment, and do so by using a variety of tools and computer applications.Essential Functions
- Perform scheduled maintenance inspections and performance assurance inspections on specialized electronic equipment to ensure safe and effective operating conditions.
- Test and calibrate components using a variety of manuals, troubleshooting techniques, and code requirements.
- Ensure compliance with safety regulations and policies.
- Ensure documentation is complete, timely, and accurate.
- Repair and replace complex biomedical electronic equipment and systems.
- Install and adjust a variety of electronic biomedical and research equipment.
- Diagnose equipment malfunctions with accuracy and precision.
- Function as the senior technologist to provide guidance and mentorship to other BMETs.
Qualifications
Principle Duties and Responsibilities
Following departmental Medical Equipment Management Plan (MEMP) procedures, inspects newly acquired medical devices and systems for safety and function and attaches and assigns appropriate control numbers and labels to clinical devices. Acquires the necessary information for accurate database inventory entry. Conducts complete performance assurance and electrical safety testing. Performs preventive/scheduled maintenance on medical devices as required. Assists in the development of testing protocols.Responds to medical equipment problems in clinical or research areas; evaluates, troubleshoots, and solves problems up to and including those requiring novel solutions and expert diagnostic skills, involving unfamiliar equipment, and having the highest level of acuity and complexity. Determines the need to remove and/or replace malfunctioning medical devices from service and implements accordingly.Performs repairs and calibrations with the highest degree of complexity or requiring expert diagnostic and repair skills. Participates in installations and updates of medical devices when required, including those requiring software revision. Provides technical feedback for device evaluations. Makes periodic rounds of assigned clinical areas to assess operation of medical devices. Notes trends and develops and implements solutions, validated by the Team Leader, to address recurring problems. Instructs clinical, research, and technical staff and other support personnel on the operation, safe use, care and handling, and user maintenance procedures for medical equipment. Instructs department and other equipment technical staff on testing, calibration, preventive maintenance, troubleshooting and repair of advanced medical equipment and basic design and theory of the same. Serve as a formal technical resource to BMETs for complex tasks. Using a computer database, sets example in documentation of work performed in terms of quality, thoroughness, accuracy, and timeliness. Documents and maintains accurate and current inventory records of all replacement and repair parts. Attends and satisfactorily completes advanced training courses on operating, testing, maintaining, and repairing medical devices of the highest complexity including interdependencies with clinical systems. Disseminates this newly acquired knowledge to team members, department, and clinical users as appropriate. Leverages this knowledge to improve our procedures and systems for managing and maintaining medical equipment. May assign, direct, and inspect the tasks of BMETs and coordinate implementation of projects. Using data indicators, intuition, and/or other resources, identifies system, safety, and quality problems, suggests solutions, and provides information that leads to change in department and on teams. Under supervision of an engineer or department leadership, may assist in and/or conduct investigations of clinical incidents involving medical equipment. Serves on departmental and hospital committees. Performs on-call function (schedule rotation) providing in-house repairs and assistance as needed. Performs other related duties as required. Ability to use hand and power tools safely and effectively, and ability to occasionally maneuver and lift heavy equipment. Ability to perform and assist leaders during routine, emergency, or other stressful situations.Qualifications
AS in Biomedical Equipment Technology or equivalent level of education or experience.Minimum of five years’ experience in Biomedical Equipment Technology.Must have a high level of competence in repair of mechanical, electro-mechanical, electronic, and/or computer medical technology to sufficiently diagnose and repair devices and systems.Sufficient technical points that demonstrate technical proficiency to the level that meets Senior BMET standards.Certification desired.Skills/Abilities/Competencies Required
Demonstrates and understands the importance of interpersonal and communication skills to effectively work with team members, front line staff, vendors, and organizational leadership.Possesses a high level of understanding of electrical and mechanical biomedical safety principles.Exhibits specialized expertise to learn and perform advanced maintenance and troubleshooting of medical devices and clinical systems involving specialized test equipment and software diagnostic tools.Shows self-motivation and performs in an independent manner working within the broad scope of established department policies, procedures, and goals with minimal supervision.Comprehends the impact of their team's deliverables on achieving objectives and collaborates with related teams, coordinating efforts and resources to accomplish both shared and individual goals.Ability to endure long periods of walking and standing.Ability to use computer-based tools at a moderate to high level, e.g., advanced query of a database. Use data indices to trend device and system issues and provide quality improvement recommendations.Specialized expertise to teach other technical and clinical personnel complex clinical workflow and technical information.Strong knowledge of human physiology and biomedical instrumentation principles. Ability to map technical and clinical practice knowledge.Sufficient technical points that demonstrate technical proficiency to the level that meets Sr. BMET standards.Ability to lead elements of technical projects.
Additional Job Details (if applicable)
Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
15 Francis Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.