The Billing Specialist performs a variety of routine and non-routine simple to moderately complex billing functions to ensure proper preparation of accurate and timely bills to customers based on service contract terms and is responsible for related activities. This role typically entails responsibility for customer accounts. This position consists of three levels: Billing Coordinator; Billing Specialist; and Senior Billing Specialist.
Key Responsibilities Gains thorough understanding of all components that make up the operations of Casella Resource Solutions (CRS) including the different lines of business, customer base, equipment, division structure, and services offered by the company to increase efficiency and value in our billing process.Understands correct procedures for billing and processing sales adjustments for assigned accounts within the billing systems to enable efficient billing processes, and is knowledgeable of Casella’s systems, operations, and processes to supply information upon request of the customer and/or other department.Audits weight tickets for current month prior to month end close to ensure accurate billing.Maintains on time monthly invoicing for all CRS assigned accounts. Reconciles rebate accounts associated with assigned customers/vendors monthly to make any necessary corrections.Understands how to run billing reporting when necessary.Assists Collection department and finance team with special project assignments as needed.Maintains monthly reporting requirements for customer specific reporting.Completes monthly customer level profit and loss spreadsheet after billing conclusion at month end. Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Career Path Definitions & Distinctions
Billing Specialist I: Demonstrates the ability to complete basic billing data entry, completes non-complex report formatting, shows an understanding of the operations that occur in Casella Resource Solutions, creates invoices, and resolves any billing related issues.
Billing Specialist II: Demonstrates the ability to complete accurate, more complex reports, completes complicated rebate transactions, focuses on more detailed and complicated weight tickets, receiving reports, pricing structures and transactions. Performs associated accounts payable for assigned customer accounts in addition to billing. Prepares customer level profit and loss spreadsheets monthly.
Billing Specialist Sr.: Demonstrates the ability to complete analysis of account billing, has a clear understanding of the relationship between pricing, volume and vendor changes on accounts. Has the ability to assist account managers and finance team on items impacting the customer level P & L. Handles work related projects specific to accounts as assigned by other members of the finance team. Displays leadership and training skills and applies then to the supervision, hiring of, training and reviewing billing roles and processes.
Education, Experience & QualificationsThe successful candidate will have a High School Diploma or GED, have 1-2 year of business experience with increasing responsibilities, have demonstrated the ability to work as part of a team in a collaborative environment, have the ability to work with specific monthly timelines, and be legally eligible to work in the United States. It is preferred that the candidate has an Accounting or Finance Related degree or background and direct experience with billing, data entry, and accounts payable.
The ability to work under pressure and in a fast-paced environment, high attention to detail, proficiency in Microsoft Suite, especially Excel are required. Excellent verbal, written, analytical and formal presentation skills, great relationship management skills, and a thorough knowledge and understanding of billing transactions and processes are desired.
AttributesAnalytical, team-oriented individual who is attentive to detail, hard worker, creative, trustworthy, adaptable and results-oriented with the ability to see the larger picture while focusing on detailed information.
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Casella Waste Systems, Inc. is an equal opportunity employer. We are committed to creating an environment of inclusion and mutual respect where opportunities are available to all applicants and team members without regard to race, religion, color, national origin, gender, gender identity or expression, sexual orientation, genetic information, military and veteran status, status as individual with a disability, or any other characteristic protected by federal or state laws. We believe that diversity and inclusion among our team members is critical to our success as a company and we seek to recruit, develop, and retain the most talented people. Application FAQs
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