Job Title:

Billing Representative I

Department:

Finance

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under close supervision, this position is responsible for a limited variety of administrative duties for functional groups involving compiling and arranging amounts owed from accessorial charges, processing and coding documents,  maintaining records and files, monitoring of detention events, and/or preparing invoices and record transactions. Routines are generally prescribed and supervision is readily available.

Job Description:

Join our Truck Order Not Used (TONU) team where you can learn more about the transportation industry, develop and sharpen your technical skills, collaborate with stakeholders, and start your professional career at JB Hunt!

Truck Order Not Used is when a driver arrives to pick up a shipment and the load is not ready, and the customer does not have another load to replace it. 

Key Responsibilities:

Monitoring all events that flow through our Power BI Report daily to determine the validity of each TONU Event. 

Review customer’s contracts to ensure correct rate is applied when applicable.    

Follow the customer’s process to confirm and obtain approval for the TONU charges in a professional and timely manner.

Communicate with the internal and external stakeholders to collect documentation for invoicing, inputting, and processing transactions into billing systemsCollaborate with internal stakeholders to address billing questions, escalate issues, & resolve basic problemsAnswer external customer billing questions and troubleshoot billing issuesUnderstand contract implications and implement invoicing in compliance with customers needsPrepare billing information and verify any changes to support an accurate and efficient billing processDistribute/Track outgoing correspondence to external customers for return compliance and authorizationUnderstand and executive administrative procedures, policies, and practices

Work Schedule:

Monday through Friday, 7 am to 3:30 pm

Qualifications:

Minimum Qualifications:

1 year or less experience in an administrative, business, or financial role.&/OR demonstrated ability of the following skills through education, certifications, or other experiences-Ability to act professionally.Ability to be both flexible and adaptable.Ability to communicate effectively in verbal & written settings.Ability to pay attention to detail.Ability to quickly learn a new software system.Ability to prioritize & organize tasks.Proficient computer skills.

This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate.  This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education:

GED, High School

Work Experience:

Accounting/Payroll, Business Administration, Clerical/Administrative, Finance

Job Opening ID:

00553699 Billing Representative I (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.