Centers Dialysis is a leading provider of dialysis services dedicated to delivering high-quality, compassionate care to individuals with kidney disease. Our mission is to improve the lives of our patients through clinical excellence and personalized treatment plans. We are currently seeking a detail-oriented and motivated Billing/Collections Representative to join our billing team in Brooklyn.

Position Overview:
The Billing/Collections Representative is responsible for processing claims, ensuring accurate billing, and following up on outstanding accounts. This role requires knowledge of healthcare billing procedures and basic understanding of collections practices. The ideal candidate will be proactive, organized, and able to communicate effectively with insurance companies and patients.

Responsibilities:

Submit and follow up on claims to insurance carriers, government payers, and third-party agenciesReview and resolve denied or rejected claims in a timely mannerPerform collection activities on overdue accounts, including contacting patients and payersMonitor and manage accounts receivable to ensure timely paymentsMaintain accurate records of billing and collection activity in the systemCollaborate with internal departments to resolve billing discrepanciesEnsure compliance with HIPAA and company policies regarding patient information and billing proceduresRespond to billing inquiries from patients and insurance providers

Qualifications:

Minimum 1 year of experience in healthcare billing and/or collectionsFamiliarity with medical terminology, CPT/ICD-10 codes, and insurance processesExperience working with billing software (knowledge of dialysis billing systems is a plus)Strong analytical, organizational, and communication skillsAbility to work independently and as part of a teamBilingual a plus (but not required)