BILLING ASSOCIATE Job Details Job Location Callen-Lorde Community Health Center - Manhattan - New York, NY Position Type Full Time Education Level High School Salary Range $24.50 - $24.50 Hourly Travel Percentage Negligible Job Shift Day Job Category Health Care Description Callen-Lorde is seeking a highly motivated Billing Associate to join our growing patient accounts team. In this critical role, you will play a vital role in ensuring efficient and accurate billing for our patients, contributing directly to our mission of providing exceptional healthcare. As a Billing Associate, your responsibilities will include: + Act as the lead billing contact, collaborating with medical staff to ensure timely patient account generation and reimbursement. + Maintain accurate and efficient patient flow through our medical, behavioral health, and dental financial systems. + Provide exceptional customer service to patients, answering billing and insurance questions with courtesy. + Handle all aspects of the billing cycle, including: + Insurance verification + Claims entry, processing, re-billing, and corrections + Payment entry and reconciliation + Overall account maintenance and troubleshooting + Stay up-to-date on billing regulations and procedures. Benefits Callen-Lorde is a great place to work we’re passionate, mission-driven people who care about health justice for LGBTQ communities. In addition to being part of a fantastic team, all full-time employees are offered a comprehensive benefits package including an exceptional no cost medical plan option for you, your domestic partner and/or your family, tuition assistance, dental insurance, vision insurance, no cost life insurance, short and long-term disability insurance, Flexible Spending Account, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan. Learn more about our employee benefits https://callen-lorde.org/benefits/ Qualifications + Bachelor’s degree preferred, high school diploma required + 1+ year of medical billing experience required + Strong Internet, PC, and spreadsheet skills Desired Characteristics, Skills + Demonstrated leadership and administrative/organizational skills. + Ability to work with diverse populations. + Excellent interpersonal, written, and oral communication skills. + Commitment to the mission of Callen-Lorde Community Health Center. + Commitment to Callen-Lorde Diversity, Equity, and Inclusion initiatives. + Bilingual (Spanish/English) highly preferred.