Billing and Invoicing Analyst

Wilmington, Delaware 

Monday-Friday, 8:00am- 5:00pm

Hybrid

 

We have an exciting opportunity for a Billing and Invoicing Analyst for the Digital Brand Services Pricing & Invoicing team.  The Billing and Invoicing Analyst will work directly with our global customer service teams to set customer specific invoicing preferences, invoicing exception reporting, and manage monthly ebilling uploads and new portal implementations.

The Pricing & Invoicing Team is responsible for onboarding of new Digital Brand Services customers, accurate pricing set up in ETP, maintenance of ETP price lists, as well as DBS customer account set up and invoicing accuracy. 

Responsibilities include: 

Provide exceptional customer service to both internal and external clients. A history of detail-oriented, multi-tasking in fast-paced, deadline-driven environment. Manage ebilling uploads and portal implementations. Process ServiceNow ticket requests. Upload client specific and project pricing. Pricing and invoicing research and analysis. ETP Service Catalog maintenance & price list management. Work with development teams for system enhancements and testing. Identify and implement process & system improvements. Maintain and/or create process documentation. Special Projects and analysis as needed.

Qualifications Include:

Proficiency in Microsoft Office; Demonstrated advanced Excel skills required (pivot tables, VLOOKUP’s, ASAP Utilities). Problem-solving/critical-thinking skills. Strong time management, research & analytical skills. Proven history of achievement and strong performance. Ability to communicate effectively, verbally and via email.  Ability to work independently and function as part of a team, and across teams. Exceptional attention to detail. Excellent organizational skills. A Finance or Economics background preferred.

 

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