Business Intelligence Analysis Team Lead Mukuru is looking for a Business Intelligence (BI) Analysis Team Lead to join the BI department and help improve business outcomes by using data and cross functional collaboration with business and technical stakeholders. The role is open to applicants from Cape Town, Johannesburg, and Pretoria, with remote work possible. Mukuru is a Fintech business offering the emerging consumer access to affordable and reliable financial services. Our foundation is built on international money transfers – helping customers to move money into, out of, and around Africa. From this base we've grown to provide a broad range of services to answer a greater array of financial needs of our customers. If being part of one of Africa's largest money transfer companies, enabling millions of people to remit vital support to their loved ones across the region appeals to you, then we want to hear from you! As the BI Analysis Team Lead, you will lead a team that builds scalable data & analytics models and reporting solutions to enable data analysis and self-service access to data. You will use the insights from data to support decision making and solve business problems. You will need excellent interpersonal and people management skills, analytical skills, strategic thinking, project management and the ability to communicate insights effectively. You will report to the Head of Business Intelligence and liaise with all internal departments and third parties, as required. Duties and Responsibilities (include but not limited to): • Partner with stakeholders across all levels and business areas to take-on and propose data-driven solutions to aid the execution and fulfilment of their business strategy. • Lead and manage a team of Analytics specialists to ensure the delivery of accurate and scalable data & analytics solutions and insights to support business objectives. • Elicit business requirements and translate them into the appropriate data modelling, reporting and analysis specifications, employing critical thinking to ensure alignment with the actual business need. • Take ownership of all projects allocated to you, create & maintain the corresponding project roadmap, and proactively communicate the status (including blockers, risks, issues) of the project with all affected stakeholders. • Share data and analysis results visualized in a manner that is intuitive to the audience and improves access and visibility into the data. • Train and support the user community in the use of reports, BI tools, and the interpretation of analysis results. • Provide your team with clear performance standards, hold them accountable, and identify and implement practices to improve team morale and performance. • Proactively identify and resolve issues or bottlenecks that may impair your team's ability to meet delivery goals. • Monitor staff compliance to HR policies and procedures and take corrective action or escalation where needed. • Help define and improve upon our data warehousing, data governance, and analytics standards & practices through knowledge sharing, internal collaboration, conducting peer reviews, mentorship, and contribution to internal documentation. • Actively develop and deliver Data & Analytics solutions as part of the team, which will include (not exhaustive): o Profile and validate all data intended for use in reporting or analytics to ensure high data quality (business relevance, accuracy, completeness, consistency, timeliness) o Design, build, deploy, and maintain data models that are optimized for high performance, scale, reusability, ease of maintainability and auditability. o Design, build, deploy, and maintain reporting semantic layers (on-top of said data models) and reports structured and documented in a manner that enables and facilitates end user self-service access and use of the data. o Perform data analysis to extract key insights and observations to influence and/or support business decisions and actions. • Incorporate DevOps practices in all data model and report development; includes but not limited to version control, data quality validation/testing and automated integration and deployment. • Continuously upskill and stay abreast of new developments in the Data Analytics and Modelling space (tooling, methodologies, applications) to refine the team's Data Analytics capabilities. Perform duties listed above using, but not limited to, the skills and experience outlined in the key requirements section below. Key Requirements: • Grade 12 or equivalent (Essential) • Qualification in a quantitative field (includes but not limited to – Mathematics, Statistics, Engineering, Computer Science, Actuarial Science, Economics, Finance, Business Analytics) OR relevant experience. • 6+ years working experience within Data Analytics or Business Intelligence, driving Analytics/BI projects to successful completion, resulting in business impact. • 3+ years leading a team of BI/Data & Analytics specialists. • Strong stakeholder engagement skills to gather and effectively communicate Analytics/BI project requirements, outcomes, results, and status. • Strong communication and presentations skills able to appropriately structure communication to fit the type of audience i.e. technical vs. non-technical and organizational level (e.g., executive vs. operational manager) • Strong report/dashboard development and data visualization skills with modern BI tools (e.g., Power BI) Role: Business Intelligence Analysis Team Lead • Extensive experience building semantic models for enterprise-wide reporting. • Strong Data Modelling expertise (e.g., dimensional Kimball) • Advanced SQL skills (development and optimization) • Advanced Excel skills • R or Python programming for data analytics (desirable) • Be commercially curious with the ability to understand a business area and its strategic outcomes, as well as the business processes and metrics/levers that drive its performance. • Knowledge of data analysis techniques, such as time series analysis, scenario analysis, clustering & segmentation, regression, decision trees, forecasting, and interpretation & creation of probability distributions (proficiency in a few of these will suffice) Additional Skills/Experience: • Experience working in the Financial Services, Consulting, Retail, Technology industries or high growth businesses. • Experience working with cloud-based data analytics platforms, such as Snowflake, Redshift, Azure Synapse or BigQuery • Experience with DevOps practices and tools, including version control, infrastructure-as-code, automated testing, and CI/CD • Teamworking and collaboration with keen interest on sharing knowledge • Excellent organisational skills with ability to adapt and juggle many tasks without losing sight of the highest priority items and able to stay focused under pressure • Passionate about your own self-development, adaptable and have a growth mindset • Execution-oriented, and able to complete tasks independently using own initiative • Attention to detail I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!! Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like' environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers. If you do not receive any response after two weeks, please consider your application unsuccessful. NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S DIVERSITY AND INCLUSION PLANS